Patient Access & Records Coordinator

NHS Jobs; West of England; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a receptionist to welcome and guide patients and visitors, manage outpatient notes, and handle confidential information with professionalism. The role involves coordinating with clinical staff, maintaining records, and supporting departmental IT systems.

The successful candidate will perform a range of administrative duties, including mail circulation, telephone enquiries, and data input, while contributing to efficient

Qualifications

• Welcoming and guiding patients and visitors within the department.
• Answering and directing telephone enquiries professionally.
• Maintaining patient confidentiality at all times.

Responsibilities

• Handle reception duties and orientation for patients/visitors.
• Prepare and manage outpatient notes and relevant documentation.
• Trace in/out of medical records and upload to digital systems.
• Ensure PAS outcomes are completed as required by clinical staff.
• Restock stationery and process forms with sign-off by the Support Manager.
• Assist with departmental IT systems and audit data."
• Provide cover during leave or sickness as needed.
• Scan and file patient records; arrange transportation of specimens where applicable.
• Liaise with other hospitals or centres to obtain essential information for patient care.

Skills

Communication skills

Organisational skills

Confidentiality

Tools

PAS system

Microsoft Office

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a receptionist to welcome and guide patients and visitors, manage outpatient notes, and handle confidential information with professionalism. The role involves coordinating with clinical staff, maintaining records, and supporting departmental IT systems.

The successful candidate will perform a range of administrative duties, including mail circulation, telephone enquiries, and data input, while contributing to efficient