Patient Access & Pathways Specialist

The Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS pension

Generous holiday allowance

Employee health & wellbeing services

Onsite nurseries

Childcare vouchers

Job summary

The Mid Yorkshire Teaching NHS Trust seeks a motivated Patient Access Coordinator to support the Division of Medicine in delivering timely access to outpatient, inpatient and day-case services. You will monitor 18-week pathways, manage waiting lists and maintain accurate patient information across PAS, SystmOne and other systems.

You will work with clinical and administrative colleagues to improve patient access, attend performance meetings, and contribute to audits and service improvements

Qualifications

• NVQ Level 3 in Business Administration or equivalent.
• GCSEs grade C or above or equivalent.
• Experience using MS Word/Excel and email effectively.
• Experience working to targets in a busy environment.
• Ability to maintain accurate patient information and confidentiality.

Responsibilities

• Monitor waiting times and 18-week pathways, escalating breaches where necessary.
• Review waiting list activity to support patient access.
• Manage inpatient, day-case, outpatient and diagnostic waiting lists.
• Collaborate with clinical/admin teams to move patients through pathways.
• Maintain patient data accuracy across PAS, SystmOne, and Solus.

Skills

MS Word

MS Excel

Email management

Target-driven

Work in a busy environment

Education

NVQ Level 3 in Business Administration or equivalent

4 GCSEs (C or above)

Tools

PAS

SystmOne

Solus

Job description

The Mid Yorkshire Teaching NHS Trust seeks a motivated Patient Access Coordinator to support the Division of Medicine in delivering timely access to outpatient, inpatient and day-case services. You will monitor 18-week pathways, manage waiting lists and maintain accurate patient information across PAS, SystmOne and other systems.

You will work with clinical and administrative colleagues to improve patient access, attend performance meetings, and contribute to audits and service improvements