Patient Access & Pathways Coordinator

Mid Yorkshire Teaching NHS Trust; Wrenthorpe; On-site; GBP 21,000 - 28,000; Full time

Job summary

Mid Yorkshire Teaching NHS Trust is seeking a motivated Patient Access Coordinator to support efficient, high-quality services across the Division of Medicine. The role focuses on timely patient access, monitoring 18-week pathways, updating PAS and SystmOne records, and resolving data quality issues to ensure accurate waiting time information.

You will collaborate with clinical and administrative teams to support inpatient, outpatient and diagnostic pathways, coordinate access and performance

Responsibilities

• Monitor waiting times and 18-week pathways, including diagnostic waiting lists, escalating potential breaches where necessary.
• Review waiting list activity, capacity and demand to support effective patient access.
• Manage inpatient, day-case, outpatient and diagnostic waiting list issues.
• Work closely with clinical and administrative teams to ensure patients progress through their pathways in a timely manner.
• Liaise with diagnostic departments to support timely investigations and appointments.
• Maintain accurate patient information and validate waiting lists using PAS, SystmOne, Solus and other relevant systems.
• Identify and resolve data quality issues, ensuring waiting time information is accurate and up to date.
• Support service improvement initiatives to improve patient access, waiting times and service performance.
• Coordinate and support access and performance meetings, providing relevant reports and information.
• Work collaboratively with managers and colleagues across the Division of Medicine to support operational delivery and Trust performance targets.
• Support administrative colleagues through guidance, training and shared good practice.
• Maintain patient confidentiality and ensure all work is carried out in line with Trust policies and procedures.

Job description

Mid Yorkshire Teaching NHS Trust is seeking a motivated Patient Access Coordinator to support efficient, high-quality services across the Division of Medicine. The role focuses on timely patient access, monitoring 18-week pathways, updating PAS and SystmOne records, and resolving data quality issues to ensure accurate waiting time information.

You will collaborate with clinical and administrative teams to support inpatient, outpatient and diagnostic pathways, coordinate access and performance