Patient Access Lead: Scheduling & Service Improvement

Beacon; Ivybridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Beacon Medical Group is seeking a motivated and forward-thinking Patient Access Manager to lead our Patient Access Teams and clinical support services across multiple sites. This is a key leadership role responsible for improving patient access, overseeing workforce planning and clinical scheduling, driving service improvement, and ensuring patients receive the right care at the right time.

You will shape operational performance, analyse data, manage change, and collaborate with clinicians to

Qualifications

• Proven management and leadership experience.
• Strong people management, communication and organisational skills.
• Experience leading service improvement and managing change.
• Ability to analyse performance data and drive operational improvements.
• Primary care experience is desirable but not essential.

Responsibilities

• Lead Patient Access Teams across multiple sites.
• Oversee workforce planning and clinical scheduling.
• Drive service improvement and ensure timely patient care.
• Collaborate with clinical staff to optimise access pathways.

Skills

Leadership experience

People management

Communication skills

Data analysis

Service improvement

Job description

Beacon Medical Group is seeking a motivated and forward-thinking Patient Access Manager to lead our Patient Access Teams and clinical support services across multiple sites. This is a key leadership role responsible for improving patient access, overseeing workforce planning and clinical scheduling, driving service improvement, and ensuring patients receive the right care at the right time.

You will shape operational performance, analyse data, manage change, and collaborate with clinicians to