Admin Manager, SPA & UCR Operations

Oxford Health; Abingdon; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Oxford Health is seeking a Band 5 Administration Manager to lead the administration for the Single Point of Access (SPA) and Urgent Community Response (UCR) teams. The role focuses on coordinating, supporting, and improving admin processes to ensure timely patient access and reduce delays across two sites.

You will work closely with operational and clinical management, oversee data reporting, and drive performance in a fast-paced environment while maintaining compassionate patient care and high

Qualifications

• Degree business level administration or management qualification, or equivalent experience.
• Evidence of Continuing Professional Development.
• Experience in a similar environment.
• IT literate with advanced skills in Microsoft Word and PowerPoint.
• Highly numerical and with good analytical skills.

Responsibilities

• Ensure comprehensive, effective and efficient administration provision for the SPA service.
• Provide management support, performance development and wellbeing across the wider Admin Team including splitting time across both sites.
• Work with the Data Team and Telecommunications Team to ensure SPA performance reports relating to the performance of the service are available and monitored on a regular basis.
• Responsible for exception reporting and communicating key messages of risk areas within performance monitoring to the Operational Management Team as quickly as possible.

Skills

Telephone manners

Multi-tasking

Planning

Initiative

Analytical skills

IT literacy

Numerical skills

Education

Degree in business administration or management

Tools

Microsoft Word

PowerPoint

Job description

Oxford Health is seeking a Band 5 Administration Manager to lead the administration for the Single Point of Access (SPA) and Urgent Community Response (UCR) teams. The role focuses on coordinating, supporting, and improving admin processes to ensure timely patient access and reduce delays across two sites.

You will work closely with operational and clinical management, oversee data reporting, and drive performance in a fast-paced environment while maintaining compassionate patient care and high