Patient Administration Lead — Scheduling & Team Leadership

Circle Health Group; Windsor; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days holiday per year + bank hols

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub

Wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Circle Health Group in Windsor is seeking a Patient Administration Lead to manage the patient administration team and ensure service standards across bookings, admissions, discharges and outpatient appointments, coordinating with clinical colleagues to keep patient flow smooth.

This full-time, 37.5-hour position offers a salary up to £30,500 per year (dependent on experience, training and qualification) and a broad benefits package, with opportunities to lead, train and develop staff within

Qualifications

• Experience in a healthcare administration or patient services role.
• Strong leadership, team coordination, or supervisory experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office and patient management systems.

Responsibilities

• Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are met.
• Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
• Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
• Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
• Provide day-to-day supervision, coaching, and support to administrative staff.

Skills

Leadership

Communication

Organisational skills

Team coordination

Microsoft Office

Tools

Patient management systems

Microsoft Office

Job description

Circle Health Group in Windsor is seeking a Patient Administration Lead to manage the patient administration team and ensure service standards across bookings, admissions, discharges and outpatient appointments, coordinating with clinical colleagues to keep patient flow smooth.

This full-time, 37.5-hour position offers a salary up to £30,500 per year (dependent on experience, training and qualification) and a broad benefits package, with opportunities to lead, train and develop staff within