Patient Access Scheduler

Maidstone and Tunbridge Wells NHS Trust; Pembury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Maidstone and Tunbridge Wells NHS Trust is seeking an administrative professional with strong customer care and communication skills to support patient access operations. The role requires proficiency in Word, good English, and a patient-focused approach to administrative tasks within a hospital setting.

Essential criteria include familiarity with administrative processes, waiting list handling, and knowledge of the Patient Centre or similar systems, with an emphasis on accuracy and service

Qualifications

• Good education (to GCSE level).
• Good level of written & spoken English.
• Administrative experience.
• Competent using Word Office.
• Awareness of National Patient Access targets.
• Knowledge of Patient Centre or similar systems.
• Waiting list experience.

Responsibilities

• Not explicitly stated in the job ad.

Skills

Customer care experience

Excellent telephone manner

Word Office competence

Awareness of National Patient Access

Knowledge of Patient Centre or similar

Administrative experience

Computer literate

Education

GCSE level education

Good level of written & spoken English

Tools

Excel spreadsheet skills

Job description

Maidstone and Tunbridge Wells NHS Trust is seeking an administrative professional with strong customer care and communication skills to support patient access operations. The role requires proficiency in Word, good English, and a patient-focused approach to administrative tasks within a hospital setting.

Essential criteria include familiarity with administrative processes, waiting list handling, and knowledge of the Patient Centre or similar systems, with an emphasis on accuracy and service