Pathway Coordinator - Endoscopy

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is recruiting a Pathway Co-ordinator for Endoscopy to streamline waiting lists and support consultants and teams across the service.

You will be educated to GCSE English standard and have strong IT literacy, with experience across multiple IT applications. The role includes reception duties and adherence to booking policies within a busy Endoscopy environment.

Qualifications

• GCSE English at a standard of GCSE/Equivalent.
• IT literacy with experience in a range of IT applications.

Responsibilities

• Act as point of contact for patients and medical staff for the consultant and team.
• Monitor and select future waiting list patients.
• Understand the 18-week RTT process and Trust Patient Access Policy.
• Input patient information onto IT systems.
• Prepare and print daily waiting lists; arrange appointment dates.
• Ensure notes and results are ready prior to patient episode or admission.
• Liaise with wards and departments; escalate urgent issues to senior manager.

Skills

IT literacy

Administration experience

Lorenzo experience

Team player

Deadline orientation

Education

GCSE English (9-4 or A-C)

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Pathway Coordinator - Endoscopy

The closing date is 22 October 2026

An opportunity has arisen for an enthusiastic, flexible, and motivated individual to join our Endoscopy administration team in a Pathway Co-ordinator role.

You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

To provide an efficient Endoscopy waiting list service to the consultants and their teams working flexibly with or alongside waiting list staff, consultants and other teams as required. Covering the reception area will also be part of this role on occasion.

You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.

There is one post available:

Main duties of the job

• To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are resolved with skill, sensitivity and in a courteous andprofessional manner.
• Responsible for the monitoring / selection of future waiting list patients.
• An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
• Input patient information onto the various IT systems.
• Prepare and print daily waiting lists as appropriate.
• Contact patients to arrange appointment dates in accordance with the Trust's Booking Policy.
• Ensure that waiting lists are compiled with the appropriate case mix following the booking rules
• Prepare and send out (with minimum delay) notification letters to those patients selected for inpatient or outpatient appointment, notifying patients by telephone when necessary.
• Ensure that notes and results are prepared and available prior to the patient episode or admission.
• Liaise effectively with wards and departments within the hospital.
• To elevate any urgent problems to a senior manager.
• Undertake necessary training as and when required by the Trust.

Closing date of applications: 22 October 2026

Interview date: 06 November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role.

Person Specification

Qualifications

• GCSE English (9-4 or A-C)
• IT literacy with experience of using a range of IT applications

Experience and Knowledge

• Experience in an administration role
• Understanding of the Trust's Patient Access Policy and its contents
• Experience of Lorenzo

Skills and ability

• Proven ability to work to deadlines
• Be able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

£25,760 to £27,476 a yearpro rata per annum