Pathway Coordinator/Administrator - Oncology Dietetics

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 20,000 - 23,000; Part time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a PART-TIME Band 3 Administrator for 32 hours per week to support the Dietetics service at Royal Derby Hospital. The role focuses on efficient administration, audio typing, and coordinating clinics for oncology dietitians.

You will bring a background in administration, strong Microsoft Office skills (Word and Excel), and careful attention to detail to a busy admin team dedicated to high-quality patient care.

Qualifications

• Background in administration and secretarial support.
• Proficiency with Microsoft Word; solid ICT skills.
• Experience of Excel for data tracking and lists.
• Excellent written and verbal communication with accuracy and confidentiality.

Responsibilities

• Act as the point of contact for patients and staff, handling queries professionally.
• Audio typing and despatch of clinical correspondence within timescales.
• Prepare and validate waiting lists and organise clinics for dietitians.
• Maintain patient records, clinics, and tracking in Excel; support process improvements.

Skills

Administrative experience

Microsoft Office Suite

Excel

Audio typing

Attention to detail

Effective communication

Education

GCSE English and Maths

RSA/OCR Level II or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Pathway Coordinator/Administrator - Oncology Dietetics

The closing date is 19 October 2026

An opportunity has arisen within the Dietetics Service, based at the Royal Derby Hospital, for a PART-TIME Band 3 Administrator, working 32 hours per week.

We are looking for someone to join our Admin team, delivering an efficient and effective service to the Dietetics department.

You will have a background in administration, effective written and verbal communication skills, and good attention to detail. Keyboard skills and experience of using Microsoft Office packages including Word is essential.

This role will primarily be supporting the oncology dietitians but would still be expected to assist the wider team upon completion of primary tasks.

You will possess good organisational skills, be an enthusiastic and motivated team player with a willingness to learn.

Working within Dietetic Services , you will work alongside other administrative staff to provide a high quality administration service.

Main duties of the job

• To act as the point of contact for patients and staff ensuring that all queries are answered with skill, sensitivity, and in a courteous and professional manner.
• Audio typing, and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
• To ensure that urgent correspondence is brought to the immediate attention of the relevant team member.
• Manage access plans and referrals to organise clinics for dietitians
• Support management in the preparation and validation of the waiting lists.
• To elevate any urgent problems to a senior manager.
• Undertake necessary training as and when required by the Trust.
• To provide general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing
• To support with patient tracking and appointments through the use of Microsoft Excel.
• To assist in the improvement of existing processes and pathways.
• Ability to attend cross site meetings and support other admin teams
• Attend meetings across multiple sites as required

Provide occasional cross-cover support to other administrative teams during periods of sickness, annual leave, or unforeseen absence to help maintain service continuity.

Closing date of applications: 19 October 2026

Interview date: 2 November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

Please see attached Job description and Person Specification.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Qualifications

• A good standard of English and Math to GCSE (9-4 or A-C) or equivalent
• RSA/OCR level II or equivalent knowledge and skills

Experience & knowledge

• Evidence of IT literacy using Microsoft Office Packages including Word and especially Excel
• Evidence of working in an administrative / support secretary role
• Previous experience answering phone calls from patients or customers
• Ability to work on own initiative with guidance and within procedural guidelines, demonstrating an understanding of confidentiality.
• Effective written and verbal communication skills in order to communicate routine, sometimes complex information with members of the team, patients, other departments and external contacts.
• Understanding of clinical systems
• Understanding of how to manage patient waiting list/trackers

Skills & Ability

• Evidence of working on own initiative
• Ability to work accurately with good attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust