Service Co-ordinator

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Service Co-ordinator to support the operational management team in delivering high-quality patient services, with a focus on Oncology. You will help manage resources and ensure performance targets and clinical quality are met.

Collaborating with the Service Manager/DGM and other teams, you will develop robust systems for safe, integrated clinical, nursing, and therapy care across hospital and community settings, while

Responsibilities

• Provide support to service(s) within the Business Unit with a primary focus on Oncology, encompassing the management of all resources and achievement of agreed performance objectives.
• Work with the Service Manager/DGM and operational teams around the delivery of services in the business unit, within budget for an agreed level of activity at an expected level of service and clinical quality.
• Work closely with the Service Manager/DGM to ensure the delivery of service targets and objectives across the business unit.
• Work closely with the Operational management team, to develop robust systems and pathways for the safe and effective delivery of integrated clinical, nursing and therapy care in hospital and community setting.
• Work in partnership with the Service Manager/DGM, to ensure full engagement of all staff in the Business Unit in the delivery of the Trusts key service objectives and targets.
• Work with the operational management team of the business unit, to ensure the effective implementation of both national and local strategies and the achievement of service objectives within available resources.

Job description

The Service Co-ordinator will provide support to the Operational management team to ensure the delivery of high-quality services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The Service Co-ordinator will take the lead on specific business unit projects on behalf of the Service Manager/DGM

• Provide support to service(s) within the Business Unit with a primary focus on Oncology, encompassing the management of all resources and achievement of agreed performance objectives.
• Work with the Service Manager/DGM and operational teams around the delivery of services in the business unit, within budget for an agreed level of activity at an expected level of service and clinical quality.
• Work closely with the Service Manager/DGM to ensure the delivery of service targets and objectives across the business unit.
• Work closely with the Operational management team, to develop robust systems and pathways for the safe and effective delivery of integrated clinical, nursing and therapy care in hospital and community setting.
• Work in partnership with the Service Manager/DGM, to ensure full engagement of all staff in the Business Unit in the delivery of the Trusts key service objectives and targets.
• Work with the operational management team of the business unit, to ensure the effective implementation of both national and local strategies and the achievement of service objectives within available resources.

Closing date of applications: 28 October 2026 Interview date: 11 November 2026 As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day. We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&E across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.