Pathology Operations Coordinator

IDEXX Laboratories, Inc.; Wetherby; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Pathology Operations Coordinator to enhance the efficiency of its UK & European Pathology departments. This dynamic role involves managing digital images for diagnostics, ensuring timely assignment of work, and supporting a busy team. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and be adept at multitasking. Join a company that values innovation and diversity, offering competitive compensation and a positive work culture that encourages growth and learning.

Benefits

Competitive Compensation

Incentives

Benefits

Positive Work Culture

Qualifications

• Experience managing a high workload and dealing with internal and external customers.
• Educational background to GCSE level or equivalent; science/lab background preferred.

Responsibilities

• Load digital scanners for work distribution and manage filing of slides.
• Handle client queries and communicate effectively with Pathologists.
• Monitor query lists and resolve complex queries.

Skills

Troubleshooting Skills

Communication Skills

Multitasking Ability

Attention to Detail

Organizational Skills

Education

GCSE or equivalent

Job description

IDEXX Laboratories is seeking a Pathology Operations Coordinator to support our UK & European Pathology departments. This role involves supplying the pathology team with digital images for diagnostic purposes, generated from all UK & European laboratories, and maximizing the efficiency of the team. The coordinator will assist in resolving problems and handling queries from pathology teams to ensure smooth workflow throughout the day. The primary responsibility is to ensure accuracy and timely assignment of work, supporting the busy Pathology Operations team.

In this Role:

1. Load digital scanners for work distribution to the Pathology team and manage the filing of slides returned from offsite pathologists.
2. Assist with the archiving system of slides.
3. Promptly handle client queries and communicate effectively with Pathologists and laboratory staff.
4. Manage packing and shipping of cytology samples to off-site Pathologists, and maintain cleanliness of the scanner room and scanners.
5. Contribute to metrics and log caseloads.
6. Monitor query lists for the pathology team and resolve complex queries.

What You Will Need to Succeed:

1. Experience managing a high workload and dealing with internal and external customers, with troubleshooting skills.
2. Educational background to GCSE level or equivalent; a science or laboratory background is preferred but not essential.
3. Ability to work effectively both as part of a team and independently.
4. Excellent communication skills and multitasking ability.
5. Capability to prioritize tasks under pressure.
6. Confidence, organization, methodical approach, and good attention to detail.

Schedule:

1. Monday to Friday, shifts from 8am-4.30pm or 9am-5.30pm, with occasional evening shifts for cover.
2. Participation in a Saturday shift, not more than 1 in 5 weeks.
3. Dependable attendance is essential.

Why IDEXX?

We are proud of our impactful work, leading innovation across industries to help pet owners, ensure safe drinking water, and protect livestock and poultry from disease. With customers in over 175 countries and a global workforce of over 10,000, we foster a positive, respectful work culture that encourages learning and discovery. We offer competitive compensation, incentives, and benefits, along with meaningful work that drives progress.

Let's pursue what matters together.

IDEXX values diversity and encourages applications from women, people of colour, LGBT individuals, those with disabilities, ethnic minorities, foreign-born residents, and veterans. We are an equal opportunity employer, committed to nondiscrimination based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship, disability, ancestry, marital status, veteran status, medical condition, or any other protected category.