Pastoral Support Officer

The King Alfred School; Highbridge; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Healthcare for employees and dependan*

CPD opportunities

Job summary

The King Alfred School is seeking a dedicated Pastoral Support Officer to work with pastoral leads and Heads of Year, helping to foster a safe, inclusive learning environment for all students.

You will respond to student concerns, support attendance and wellbeing, communicate with families, and maintain confidential records. A supportive, patient approach and safeguarding knowledge are essential.

Qualifications

• A good standard of education (including Maths and English).
• Strong IT proficiency in databases and general software.
• Excellent verbal and written communication with attention to detail.
• Ability to build positive relationships with pupils, parents and staff.

Responsibilities

• Reviewing and responding to student-centred concerns throughout the day.
• Maintaining a visible presence to support classroom environments.
• Communicating with parents, carers and external agencies to support student wellbeing.
• Maintaining confidential records and attending intervention meetings.

Skills

Maths and English

Education

Good standard of education (Maths and English)

Tools

Databases

General software

Job description

Job title: Pastoral Support Officer

Salary: PATH 6. £29,524 FTE, £25,003 prorated

Hours: 37 hours per week

Working weeks: Term time only + 2 INSET

Contract type: Permanent

About the role

As a Pastoral Support Officer at The King Alfred School, you will play a vital role in supporting our pastoral leads and Heads of Year to foster a positive, safe and inclusive learning environment. Serving as a visible point of contact across the school, you will directly support student behaviour, attendance and overall wellbeing.

Your daily responsibilities will include:

• Reviewing and responding to student-centred concerns throughout the school day, gathering incident evidence and delivering tailored support for vulnerable students under lead staff guidance.
• Maintaining a supportive, visible presence during social times and participating in daily support rotas to assist teaching colleagues in managing positive classroom environments.
• Communicating effectively with parents, carers, and external agencies to ensure positive student outcomes and wellbeing, as well as collaborating with attendance and safeguarding teams.
• Maintaining accurate, confidential records and logs, attending key intervention meetings and assisting in the continuous enhancement of pastoral processes.

About you

We are looking for a dedicated, empathetic and organised individual who is passionate about supporting young people to thrive.

To be successful in this role, you will have:

• A good standard of education (including Maths and English),Strong IT proficiency in databases and general software.
• Excellent verbal and written communication skills with high attention to detail, alongside the ability to build strong, positive relationships with pupils, parents, staff and third parties.
• Confidence in handling fast-paced, emotive situations, managing conflict constructively and remaining calm, resilient and patient under pressure.
• Experience working in a busy, varied environment, with a proactive attitude toward managing student behaviour and supporting vulnerable groups.
• Up-to-date knowledge of safeguarding and child protection legislation, high professional standards, strict adherence to confidentiality and a commitment to acting as a positive role model for students.
• a First Aid qualification would be desirable, or a willingness to work towards it.

About us

At The King Alfred School, we are proud to provide a first-class education in a safe, happy and caring environment where every child is supported to reach their full potential. Our Somerset location offers strong transport links across Somerset and North Somerset, connecting our vibrant school community.

We foster an ethos built on kindness, ambition, resilience and mutual respect, which is reflected in our broad and balanced curriculum and high standards of student conduct. We feature a thriving Sixth Form centre, a dedicated Community Council and student leadership team, the student-led Jill Dando News Centre and a strong track record of active involvement in our local community.

We can offer you:

• Happy, engaging students
• A supportive trust and school community
• Strong collaboration across the trust family of schools and access to a centralised team of specialists across all areas of school operations
• A commitment to high-quality CPD, with dedicated time and budget for your development
• A values-driven ethos where diversity, equity and inclusion are lived every day
• Recognition of continuous service (modification order) to protect employment rights and entitlements
• Local Government Pension Scheme with generous employer contributions and death-in-service cover
• Access to a fully funded healthcare scheme for all employees and their dependants
• Occupational sick pay to support you during illness or unexpected emergencies
• Family-friendly leave packages to help maintain a healthy work-life balance

Pathway Trust is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.

Safeguarding Statement:

Pathway Trust is committed to safeguarding and promoting the welfare of children and young people. All roles across the trust have a varying level of responsibility for ensuring safeguarding practice, with some roles holding significant responsibility and involving working with children on a daily basis in regulated activity. Regardless of the level of responsibility and involvement in each role, we expect all staff, visiting professionals and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful candidates will be required to provide a disclosure of any unspent convictions and cautions, as well as any spent convictions or cautions that are not "protected" (i.e., filtered) under the Amendments to the Exceptions Order 1975 (2013 and 2020). All appointments are subject to a comprehensive pre-employment checking process. This includes an Enhanced DBS check (including a Children's Barred List check), satisfactory references, medical fitness, Right to Work in the UK, and where applicable, a prohibition from teaching/management check. In line with KCSIE guidance, we will also conduct online searches on all shortlisted candidates.

Our full Recruitment and Selection policy is available on our website.