Pastoral Support Officer

Prospero Teaching; Colchester; On-site; GBP 23,000 - 29,000; Full time

Job summary

Prospero Teaching is seeking a Pastoral Support Officer for KS4 to work at a secondary school in Romford, East London. The role supports pastoral care and behaviour during a period of staff absence, primarily with Key Stage 4 students.

You will work with pastoral leaders to improve engagement, attendance, and academic progress, delivering targeted interventions and liaising with parents and external agencies as appropriate.

Qualifications

• Previous experience in a pastoral, behaviour, mentoring, youth work, or student support role.
• Experience working with secondary-aged pupils, particularly Key Stage 4.
• Strong communication and relationship-building skills.
• Confidence conducting 1:1 meeting with students and parents.
• The ability to remain calm and professional when managing challenging behaviour.
• Excellent organisational and record-keeping skills.
• A genuine passion for supporting young people and improving outcomes.

Responsibilities

• Support pastoral leaders with student welfare, behaviour, attendance, and engagement strategies.
• Conduct effective 1:1 mentoring and intervention sessions with students.
• Build positive relationships with students, parents, carers, and staff.
• Attend and support parent meetings, review appointments, and reintegration meetings.
• Monitor student progress, attendance, punctuality, and behaviour using school systems.
• Deliver targeted interventions aimed at improving attitudes to learning and engagement.
• Maintain accurate records of meetings, interventions, and outcomes.
• Support the wider Behaviour and Inclusion Team during incidents and pastoral interventions.
• Promote high expectations, positive conduct, and a culture of aspiration across the school.

Skills

Pastoral support

Behaviour management

Mentoring

Communication skills

Record-keeping

Education

Secondary school experience

Job description

Job Title: Pastoral Support Officer (KS4)

Area: Romford, East London

Start Date: September 2026

Contract Type: Sickness Cover (12-weeks), positions available Spring term.

Salary: Competitive, based on experience

Working Hours: 08:00 - 16:00, Monday to Friday

About the School:

This ambitious secondary school is committed to high standards, strong pastoral care, and positive student outcomes. Staff work within a supportive environment with clear systems, excellent leadership, and a focus on wellbeing and achievement.

About the Role:

The successful candidate will work primarily with Key Stage 4 students, supporting the school's pastoral and behaviour provision during a period of staff absence. You will work closely with pastoral leaders to improve student engagement, attendance, punctuality, conduct, and academic progress. The role will involve delivering targeted interventions, supporting students with barriers to learning, liaising with parents and external agencies where appropriate, and helping students develop the resilience and confidence needed to achieve positive outcomes at the end of their secondary education. The successful candidate will also work alongside the wider Behaviour and Inclusion Team to maintain a calm, purposeful learning environment across the school.

We're Looking for a Dedicated Candidate to:

• Support pastoral leaders with student welfare, behaviour, attendance, and engagement strategies.
• Conduct effective 1:1 mentoring and intervention sessions with students.
• Build positive relationships with students, parents, carers, and staff.
• Attend and support parent meetings, review appointments, and reintegration meetings.
• Monitor student progress, attendance, punctuality, and behaviour using school systems.
• Deliver targeted interventions aimed at improving attitudes to learning and engagement.
• Maintain accurate records of meetings, interventions, and outcomes.
• Support the wider Behaviour and Inclusion Team during incidents and pastoral interventions.
• Promote high expectations, positive conduct, and a culture of aspiration across the school.

Requirements:

• Previous experience in a pastoral, behaviour, mentoring, youth work, or student support role.
• Experience working with secondary-aged pupils, particularly Key Stage 4.
• Strong communication and relationship-building skills.
• Confidence conducting 1:1 meeting with students and parents.
• The ability to remain calm and professional when managing challenging behaviour.
• Excellent organisational and record-keeping skills.
• A genuine passion for supporting young people and improving outcomes.

Only shortlisted candidates will be contacted.

Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding vetting checks with Prospero Teaching to fill this vacancy. Any adult working with children and vulnerable young people is responsible for safeguarding and protecting the welfare of the children and young people.