Passenger Assistant (5 Posts)

Barnsley Council; Barnsley; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Flexible working

Pension scheme

Training and development

Job summary

Barnsley Council is seeking a Passenger Assistant to join our Travel Assistance team in Barnsley. This role supports children and adults on journeys from home to school, with split shifts during term time.

Working 18 hours per week, Monday to Friday, during school terms, you will help create a safe, caring travel experience. We offer flexible working, a generous pension, and training opportunities to grow your career.

Qualifications

• Empathy, patience and a professional, polite manner when supporting children and adults with special needs.
• Must be able to speak English to an appropriate standard.

Responsibilities

• Assist with transitions between home and school journeys.
• Support children and adults with special needs on journeys.

Skills

Empathy

Patience

Communication

Job description

Position reference: 50008650 50145340 50136015 50145411 50012669

Directorate: Place | Service: BEST

Salary: £26,427 - £26,847 pro rata

Working Arrangements: Split shift Monday to Friday, term time only

Hours per week: 18

Contract type: Permanent

Closing date: 18/09/2026 at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires an Enhanced DBS Check

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in. If you experience difficulty in obtaining an overseas criminal record check please email [e-mail]

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

This role is defined as a safety critical role within the Drug & Alcohol Testing Procedure. You must therefore be willing to comply in accordance with this procedure.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Travel Assistance team as we work to make Barnsley the place of possibilities.

• We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We’ll help you to develop your career and grow your skills with opportunities for training and development.
• There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About The Post

Barnsley Council’s vision is clear: Making Barnsley the place of possibilities. We are a council with ambition, creativity, and a strong commitment to continuous improvement. Our mission is simple yet powerful: working together for a brighter future and a better Barnsley. At the heart of this vision is a promise to deliver services where they matter most, creating the greatest impact and empowering people to support one another and their communities.

What We Offer

• Working Hours: Approximately 18 hours per week, Monday to Friday, during school term time, on split shifts to cover the journeys from home to school, and from school to home. This is a term time only position, approximately 39 weeks of the year.
• Location: Home to School Depot, John Street, Barnsley.

What We’re Looking For

• A passion for helping others.
• Empathy, patience, and a professional, polite manner when supporting children and adults with special needs.

Why Join Us?

This is more than a job – it’s an opportunity to make a real difference in people’s lives every day.

Interviews will be scheduled from 28 September 2026.

Job Profile: Passenger Assistant Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile.pdf

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive.