Parts Supervisor - Lead Team in Agriculture Machinery

Platinum Recruitment Consultancy; Norwich; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Annual leave 32 days

Sick pay

Pension

Death in service

Overtime rate

Training & development

Career progression

Job summary

Platinum Recruitment Consultancy in Norwich is recruiting for a Parts Supervisor to lead a small parts team in the agricultural machinery sector. You’ll oversee day-to-day operations, ensure parts availability and provide excellent service face-to-face, by phone and by email.

This role offers clear progression within an award-winning business, 32 days leave and enhanced overtime. A background in parts and strong leadership, plus a full UK driving licence, are essential.

Qualifications

• Previous experience as a Parts Supervisor, Parts Advisor or in a similar position.
• A background in automotive, plant, HGV, agricultural or machinery environments.
• Strong leadership skills and the ability to motivate and support a team.
• Excellent customer service and communication skills.
• Good IT skills and confidence using business systems.
• Strong attention to detail and numeracy skills.
• A proactive and professional approach.
• A full UK driving licence.

Responsibilities

• Overseeing the day-to-day running of the parts department
• Supporting and motivating the parts team to maintain high standards and achieve targets
• Providing excellent customer service face-to-face, over the telephone and via email
• Identifying and supplying the correct parts to customers and technicians
• Managing stock levels, deliveries and inventory accuracy
• Processing invoices and maintaining accurate records
• Working closely with internal departments to ensure smooth operations
• Supporting showroom sales and handling product enquiries

Skills

Leadership

Customer service

IT skills

Numeracy

Driving licence

Job description

Platinum Recruitment Consultancy in Norwich is recruiting for a Parts Supervisor to lead a small parts team in the agricultural machinery sector. You’ll oversee day-to-day operations, ensure parts availability and provide excellent service face-to-face, by phone and by email.

This role offers clear progression within an award-winning business, 32 days leave and enhanced overtime. A background in parts and strong leadership, plus a full UK driving licence, are essential.