Parts Supervisor

Platinum Recruitment Consultancy; Norwich; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Annual leave 32 days

Sick pay

Pension

Death in service

Overtime rate

Training & development

Career progression

Job summary

Platinum Recruitment Consultancy in Norwich is recruiting for a Parts Supervisor to lead a small parts team in the agricultural machinery sector. You’ll oversee day-to-day operations, ensure parts availability and provide excellent service face-to-face, by phone and by email.

This role offers clear progression within an award-winning business, 32 days leave and enhanced overtime. A background in parts and strong leadership, plus a full UK driving licence, are essential.

Qualifications

• Previous experience as a Parts Supervisor, Parts Advisor or in a similar position.
• A background in automotive, plant, HGV, agricultural or machinery environments.
• Strong leadership skills and the ability to motivate and support a team.
• Excellent customer service and communication skills.
• Good IT skills and confidence using business systems.
• Strong attention to detail and numeracy skills.
• A proactive and professional approach.
• A full UK driving licence.

Responsibilities

• Overseeing the day-to-day running of the parts department
• Supporting and motivating the parts team to maintain high standards and achieve targets
• Providing excellent customer service face-to-face, over the telephone and via email
• Identifying and supplying the correct parts to customers and technicians
• Managing stock levels, deliveries and inventory accuracy
• Processing invoices and maintaining accurate records
• Working closely with internal departments to ensure smooth operations
• Supporting showroom sales and handling product enquiries

Skills

Leadership

Customer service

IT skills

Numeracy

Driving licence

Job description

Parts Supervisor - Excellent Benefits + Career Development

32 days annual leave, enhanced overtime and the opportunity to lead a team!

Looking for your next step in the parts industry? We're recruiting for a Parts Supervisor in Norwich to join a well-established, award-winning business within the agricultural machinery sector.

This is an excellent opportunity for someone with previous parts experience who is ready to take on more responsibility. You'll play an important role in the day-to-day running of the department, supporting a small team, assisting customers and ensuring technicians have the parts they need.

Why apply / What's in it for you?

• 32 days annual leave, including bank holidays
• Company sick pay scheme
• Workplace pension
• Death in Service cover
• Enhanced overtime paid at time and a half
• Ongoing training and development opportunities
• Long-term career prospects within an established business

Key Responsibilities

• Overseeing the day-to-day running of the parts department
• Supporting and motivating the parts team to maintain high standards and achieve targets
• Providing excellent customer service face-to-face, over the telephone and via email
• Identifying and supplying the correct parts to customers and technicians
• Managing stock levels, deliveries and inventory accuracy
• Processing invoices and maintaining accurate records
• Working closely with internal departments to ensure smooth operations
• Supporting showroom sales and handling product enquiries

What we're looking for

• Previous experience as a Parts Supervisor, Parts Advisor or in a similar position
• A background in automotive, plant, HGV, agricultural or machinery environments
• Strong leadership skills and the ability to motivate and support a team
• Excellent customer service and communication skills
• Good IT skills and confidence using business systems
• Strong attention to detail and numeracy skills
• A proactive and professional approach
• A full UK driving licence

Job Number │ (phone number removed) / INDPLANT

Location │ Norwich

Role │ Parts Supervisor