Parts Supervisor

Perfect Placement UK Ltd; Worplesdon; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Holidays (33 days inc. BH) Perks

Career progression

Pension plan

Life assurance

Employee discounts

Social events

Job summary

Perfect Placement UK Ltd. is recruiting for a Parts Supervisor in Guildford to lead and develop the busy parts department within a reputable automotive dealership. You will drive stock accuracy, customer service, and cross-department collaboration to ensure high-quality service and satisfaction.

The role requires supervisory experience, strong stock control skills, and familiarity with Kerridge or similar dealer management systems. A full UK driving licence is essential for this on-site position.

Qualifications

• Minimum of 2 years' experience in a main dealer parts department or similar.
• Proven supervisory or leadership experience.
• Familiarity with Kerridge or equivalent dealer management systems.
• Strong organisational and stock management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and a customer-focused approach.
• Full UK driving licence.

Responsibilities

• Oversee daily operations of the parts department and maintain stock levels.
• Lead, support and develop the parts team to deliver great service.
• Manage stock control procedures, audits and reconciliations.
• Process parts orders, invoices and deliveries accurately.
• Provide expert advice to customers face-to-face and by phone.
• Collaborate with workshop and other departments to support productivity.
• Handle customer complaints professionally and escalate when needed.

Skills

Leadership

Stock management

Customer service

Communication

Organisational skills

Full UK driving licence

Tools

Kerridge

Job description

We are recruiting for a Parts Supervisor in Guildford on behalf of a reputable automotive dealership. This Parts Supervisor role offers an excellent opportunity for an experienced professional to lead a busy parts department within an esteemed business committed to delivering high-quality service and customer satisfaction. The successful Parts Supervisor will play a key role in contributing to the ongoing success of the dealership.

Benefits

• Competitive salary of up to £36,000, with an achievable OTE of £39,000 as aParts Supervisor
• Up to 33 days holiday including bank holidays
• Excellent career development and progression opportunities
• Supportive and professional working environment
• Pension scheme and life assurance
• Employee discounts on vehicle retail schemes and childcare vouchers
• Regular social events fostering team spirit

Duties

• Oversee daily operations of the parts department, ensuring stock levels are maintained and inventory accuracy is upheld
• Lead, support, and develop the parts team to deliver excellent customer service
• Manage stock control procedures, including regular stock audits and reconciliation
• Process parts orders, invoices, and deliveries accurately and efficiently
• Provide expert advice to customers both face-to-face and over the phone, understanding their needs and recommending solutions
• Work collaboratively with workshop and other internal departments to support workshop productivity and customer satisfaction
• Handle customer complaints professionally, escalating unresolved issues as necessary

Requirements

• Minimum of 2 years' experience in a main dealer parts department or similar environment
• Proven supervisory or leadership experience
• Familiarity with Kerridge or equivalent dealer management systems
• Strong organisational and stock management skills
• Excellent communication and interpersonal abilities
• High attention to detail and a customer-focused approach
• Full UK driving licence

If you are an experienced Parts Supervisor seeking a role within a forward-thinking company that values staff and encourages career growth, this is an ideal opportunity.