Parts Sales Advisor

SF Partners; East Midlands; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

SF Recruitment are working with a well-established business to recruit a Parts Sales Advisor to join their busy team in North Nottingham. The role involves handling customer enquiries, identifying parts, preparing quotations and guiding orders from enquiry to completion.

This permanent, full-time role offers £28,000 - £33,000 per year and excellent benefits. Prior parts sales or customer service experience is preferred, with confidence in using parts systems and IT tools.

Qualifications

• Experience in parts-based sales or customer service environment.
• Able to identify products and manage orders.
• Confident communicator with good commercial sense and detail orientation.

Responsibilities

• Handle customer orders, quotations, and enquiries across phone, email and online channels.
• Identify correct parts using manuals, systems and online resources.
• Prepare and follow up quotations to convert to orders.
• Build relationships with customers and provide high levels of service.
• Follow up outstanding enquiries and convert into orders.
• Collaborate with Supply Chain and Logistics to ensure timely fulfilment.
• Resolve customer queries and keep customers updated.

Skills

Customer service

Communication

Attention to detail

IT systems

Tools

CRM software

Parts catalogs

Job description

Parts Sales Advisor

North Nottingham

Permanent

Excellent Benefits

£28,000 - £33,000 Full-time

SF Recruitment are working with a well-established business to recruit a Parts Sales Advisor to join their busy team.

This is a great opportunity for someone with previous parts sales experience who enjoys speaking with customers, managing enquiries and seeing orders through from initial enquiry to completion.

The role will involve handling incoming enquiries across phone, email and online channels, identifying the correct parts, preparing quotations and following these through to conversion.

Day to day will include:

• Handling customer orders, quotations and general enquiries
• Identifying the correct parts using manuals, systems and online resources
• Preparing and following up quotations
• Building relationships with customers and providing a high level of service
• Following up outstanding enquiries and converting these into orders
• Working closely with Supply Chain and Logistics to ensure orders are fulfilled on time
• Resolving customer queries and keeping them updated throughout
• Monitoring sales activity and conversion levels
• Supporting the wider team in achieving sales targets

What we're looking for:

You’ll ideally have previous experience within a parts-based sales or customer service environment and be comfortable identifying products, dealing with customer enquiries and managing orders.

You’ll be a confident communicator with a good commercial approach, strong attention to detail and the ability to pick up different IT and parts systems.

This could suit someone currently working as a Parts Advisor, Parts Sales Advisor, Parts Coordinator, Internal Sales Advisor or Sales Support Advisor looking for their next opportunity.