Parts Sales Administrator

Vindis Group; Huntingdon; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Employee Car Scheme

Paid Birthday Leave

Enhanced Parental Leave

Sick Pay

Help@Hand Online GP

Employee Assistance Programme

Life Assurance

Employee Discounts

Job summary

Vindis Group is seeking a Parts Sales Administrator to join our Sales Team in the United Kingdom. The role centers on providing prompt quotes, resolving queries, and building solid relationships with customers and suppliers to ensure timely parts delivery.

As part of a ~700-strong team, you will engage in high standards of customer service, learn new systems confidently, and contribute to a high-performance culture with employee benefits and career development opportunities.

Qualifications

• Excellent customer service and communication skills.
• Good PC knowledge and ability to learn new systems confidently.
• Effective communicator and teamwork skills.

Responsibilities

• To provide quotes to our customers in a timely manner, handling queries, resolving issues, and fostering strong relationships with customer and suppliers to ensure timely delivery of parts.
• In return, you will be joining a long-established organisation that has continued to expand and evolve.

Skills

Customer service

Communication

PC literacy

Teamwork

Job description

As a Parts Sales Administrator, you will be an integral member of the Sales Team. Your key responsibilities will include:

• To provide quotes to our customers in a timely manner, handling queries, resolving issues, and fostering strong relationships with customer and suppliers to ensure timely delivery of parts.
  Excellent customer service and communication skills.


• Effective communicator and teamwork skills.


• Good PC knowledge and ability to learn new systems confidently.
  As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
  Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.


• In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer access to the Volkswagen Group UK's National Learning Centre. How we support our #Exceptional People: All team members are provided with access to the following:


• Drive Our Brand - Enjoy or Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.


• Family First - Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.


• Celebrate You - Take your birthday off with Paid Birthday Leave - On us!


• Stay Healthy - Our enhanced Sick Pay ensures you're taken care of when you need it most (based on length of Service).


• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.


• Peace Of Mind - Enjoy a life Assurance policy at no cost, brining peace to you and your loved ones.


• Exclusive Discounts - Take advantage of employee discounts on parts, vehicle MOT's/Servicing, and vehicle purchases. Drive with confidence and savings!