Parts Sales Executive

Vindis Group Ltd.; Huntingdon; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Paid Birthday Leave

Employee Car Scheme

Family Friendly Policies

Sick Pay

24/7 Employee Assistance Programme

Job summary

Vindis Group Ltd. is seeking a Parts Sales Executive for the TPS National Call Centre. You will assist in delivering excellent customer service and accurately identify parts to meet customers' needs while promoting TPS promotions.

Ideal candidates will have strong communication skills, a sales mindset, and experience in a sales environment. The role supports a national call centre operation with a focus on customer satisfaction and sales targets.

Qualifications

• Excellent communication and relationship-building skills.
• Strong customer service orientation.
• Previous sales experience is desirable.
• Motivated to achieve targets.
• Experience in a sales team is preferred.

Responsibilities

• Assist TPS Centre to ensure customer service excellence.
• Identify parts to meet customers' sales requirements and utilise TPS promotions.
• Provide a high level of customer service, building strong relationships with customers.
• Handle incoming emails and customer enquiries.
• Highly motivated to achieve individual targets.
• Excellent communication skills and the ability to effectively build relationships, particularly over the phone.
• Previous experience within a sales team.

Skills

Communication skills

Customer focus

Team player

Sales mindset

Job description

This is anextremely rare opportunity to join the TPS National Call Centre as anenthusiastic Parts Sales Executive, within an innovative and well-establishedorganisation.

About Us:

As part ofa team of approximately 700 colleagues at the Vindis Group, you will contributeto a business that places customer excellence, operational standards andemployee development at the heart of its strategy. We are proud of our heritageand ambitious about our future; our continued success is built upon a HighPerformance Culture that values professionalism, accountability andcollaboration.

How we support our #Exceptional People:

• DriveOur Brand –Enjoy our Employee Car Scheme after a qualifying period, with no depositrequired. Experience the joy of driving our brand products at remarkableprices.
• CelebrateYou –Take your birthday off with Paid Birthday Leave - On us!
• FamilyFirst –Benefit from our Family Friendly policies, including enhanced Maternityand Paternity packages.
• StayHealthy –Our enhanced Sick Pay ensures you’re taken care of when you need it most(based on length of Service).
• WellbeingAt Your Fingertips - Access to our 24/7 Employee AssistanceProgramme, for quick and easy Online GP services, exclusive retaildiscounts, legal and financial support, and comprehensive 360 wellbeingservices.
• PeaceOf Mind –Enjoy a life Assurance policy at no cost, bringing peace to you and yourloved ones.
• ExclusiveDiscounts –Take advantage of employee discounts on parts, vehicle MOT’s/Servicing,and vehicle purchases; as well as access to lifestyle and retail discountsthrough the Salary Extras portal.
• Growour Team -Earn a financial reward if you successfully refer a friend.
• Developwith Vindis - Access to vast training resources, including: access to theVolkswagen Group UK National Learning Centre and Brand AccreditationPathways.

About the Role:

Your keyresponsibilities will include:

• Assisting, liaisingand supporting the TPS Centre’s to ensure good working relationships anddelivery of customer service excellence.
• Accuratelyidentifying parts to meet customers sales requirements and utilising TPSproduct promotions effectively.
• Providing a highlevel of customer service at all times, building strong relationships withcustomers by making relevant and regular contact with them.
• Handling incoming emails and customer enquiries.
• Highly motivated toachieve individual targets
• Excellentcommunication skills and the ability to effectively build relationships;particularly over the phone
• Previous experience within a sales team