Parts Manager

Arnold Clark Group; Aberdeen City; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive services company is seeking a motivated Parts Manager for their branch in Aberdeen. This role involves overseeing large parts operations and ensuring exceptional customer service while leading a team. Ideal candidates will demonstrate strong communication skills, financial knowledge, and a passion for delivering results. Responsibilities include managing daily workflows, stock levels, and developing customer service excellence through effective team leadership. The position offers a competitive benefits package and opportunities for progression.

Benefits

33 days' holiday allowance

Generous retail discounts

Private healthcare

Pension scheme

Training and progression opportunities

Maternity and paternity packages

Qualifications

• Ability to maintain great customer service.
• Strong communication and influencing skills.
• Understanding of financial metrics like KPIs.
• Capable of managing stock parameters effectively.
• Ability to thrive under pressure.

Responsibilities

• Manage daily operations of the parts department.
• Deliver excellent customer service to clients.
• Lead and motivate your team towards success.
• Oversee stock management and order fulfilment.
• Develop sales by collaborating with marketing teams.

Skills

Customer service focus

Communication skills

Financial knowledge

Attention to detail

Multi-tasking ability

Microsoft Office proficiency

Knowledge of automotive management systems

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Kerridge

Job description

We’re recruiting for a motivated and ambitious Parts Manager for our Hyundai branch in Aberdeen.

We offer:

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Hours

Monday – Friday 8am – 5.30pm plus rotational Saturdays 8am– 12pm

About the role

As a Parts Manager for Arnold Clark, you will be responsible for our wholesale large parts operationas well as supplying parts to our workshop and Repair Centre.

This is a busy and responsible role that involves delivering high levels of customer service while showing leadership skills, organisation and an ability to motivate your team to success.

Day-to-day duties

• Planning and organising daily workload, including sales objectives and marketing
• Dealing with management accounts and KPIs
• Developing sales by liaising with the call centre and working with Marketing to develop effective campaigns
• Delivering excellent customer service and making sure there is strong communication between staff and customers
• Managing stock, understanding what is needed and delivering an industry-leading range of parts
• Nurturing the skills of your staff, following a programme of regular appraisals and career development

Essential skills

• Able to show a positive, ambitious attitude with a focus on great customer service
• Great communication and influencing skills
• Financial knowledge, including previous experience of accounts and KPIs
• High levels of accuracy and fantastic attention to detail
• Ability to understand stock parameters, including control of potential obsolescence
• The ability to multi-task and deliver great results, even under pressure
• Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint
• Preferred knowledge of automotive management systems (Kerridge)

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.