Parts Advisor - Vehicle Powertrain & Client Liaison

Ritchie Bros. Group; St Albans; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Ongoing training and professional development

Employee discount on Vodafone

Paid volunteer day

Job summary

Ritchie Bros. Group in St. Albans is seeking a Parts Advisor responsible for handling enquiries, processing orders, and liaising with workshops. The ideal candidate will have experience in vehicle parts or technician roles and possess strong communication and organizational skills.

The position offers a supportive environment, ongoing training, and a competitive salary. Furthermore, employees enjoy 31 days of holiday, pension contributions, and various perks including discounts and volunteer time off.

Qualifications

• Previous experience in vehicle parts or as a mechanic/technician.
• Basic understanding of vehicle powertrain components.
• Good IT skills with experience in automotive software preferred.

Responsibilities

• Handle enquiries professionally and politely.
• Create quotes for clients.
• Liaise with suppliers for order fulfillment.
• Update customers about repair and parts order progress.

Skills

Vehicle parts knowledge

Communication skills

Organizational skills

IT skills

Tools

1 link

Audatex

Partslink 24

Autodata

Job description

Ritchie Bros. Group in St. Albans is seeking a Parts Advisor responsible for handling enquiries, processing orders, and liaising with workshops. The ideal candidate will have experience in vehicle parts or technician roles and possess strong communication and organizational skills.

The position offers a supportive environment, ongoing training, and a competitive salary. Furthermore, employees enjoy 31 days of holiday, pension contributions, and various perks including discounts and volunteer time off.