Parts Advisor - Training Included, Great Benefits

Arnold Clark; Dunfermline; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

£42,500 OTE with hourly rate + bonuses

33 days holiday allowance

Private healthcare

Simplyhealth GP access 24/7

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Job summary

Arnold Clark is seeking a Parts Advisor for our Fiat branch in Dunfermline. You don’t need prior parts experience; we provide comprehensive training to help you succeed.

The role involves keeping workshops stocked with the right parts, updating customers on their vehicle journey, and coordinating with the workshop to ensure timely parts delivery. You’ll learn our systems and contribute to a friendly, customer-focused service culture.

Qualifications

• Customer service experience is desirable.
• Experience with stock or retail inventory is a plus.
• Comfort using computers and point-of-sale systems.
• Willingness to learn and follow training.

Responsibilities

• Identify parts required for vehicles and assist customers.
• Order parts from internal and external sources.
• Pick and pack parts for workshop use.
• Communicate with the workshop and customers throughout the process.
• Provide quick, accurate service and advise on parts availability.
• Process invoicing and update stock records.
• Monitor and manage stock levels.

Skills

Customer service

Stock management

Teamwork

Communication

Computer literacy

Job description

Arnold Clark is seeking a Parts Advisor for our Fiat branch in Dunfermline. You don’t need prior parts experience; we provide comprehensive training to help you succeed.

The role involves keeping workshops stocked with the right parts, updating customers on their vehicle journey, and coordinating with the workshop to ensure timely parts delivery. You’ll learn our systems and contribute to a friendly, customer-focused service culture.