Parts Advisor – Growth, Training & Flexible Shifts

TrustFord; Glasgow; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Annual leave purchase & sale scheme

Pension Scheme

Ford Privilege vehicle purchase

Discount on services

Volunteer day

Cycle to work scheme

Access to discount website

Job summary

Join TrustFord as a Parts Advisor at our PartsPlus Distribution Centre in Glasgow. This role is ideal for candidates with motor trade parts experience and excellent communication skills.

You will handle telephone and internet orders and ensure effective management of customer accounts. We offer a competitive salary, generous benefits including 33 days of annual leave, a pension scheme, and opportunities for professional development.

Qualifications

• Minimum of 1 year's experience in motor trade parts.
• Experience in a selling/customer service environment.
• Ability to advise on related or alternative parts.

Responsibilities

• Receive and process telephone and internet orders.
• Ensure customer accounts are managed effectively.
• Integrate with other departments for smooth operation.

Skills

Communication skills

IT skills

Customer service experience

Numeracy and literacy

Tools

Microsoft Office Suite

VIN identification tools

e-catalogues

Job description

Join TrustFord as a Parts Advisor at our PartsPlus Distribution Centre in Glasgow. This role is ideal for candidates with motor trade parts experience and excellent communication skills.

You will handle telephone and internet orders and ensure effective management of customer accounts. We offer a competitive salary, generous benefits including 33 days of annual leave, a pension scheme, and opportunities for professional development.