Parts Advisor: Growth, 33 Days Holiday & Benefits

Volvo Group; Bertha Park; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

33 days holiday

Company pension

Healthcare plan

Referral bonus £1000

Job summary

Volvo Group is seeking a Parts Advisor to join our team in the UK. You will manage stock, identify parts, and engage with customers to promote parts sales while maintaining high standards of accuracy and service.

You will work with our Parts Supervisor, handle duties across stockrooms, and participate in delivery/pick-up tasks as required. This role requires attention to detail and a proactive, customer-focused attitude.

Qualifications

• Ability to identify parts using catalogues and systems.
• Numerical ability to work with part numbers.
• Strong written and verbal communication with customers.
• Sell and upsell additional parts.
• IT literate to use DMS and related software.

Responsibilities

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and labeling parts and maintaining inventory, reporting shortages.
• Maintain housekeeping and follow health & safety guidelines.
• Documenting and supervising condition of parts returned for credit.
• Ensure parts and returns are labeled and packed with proper paperwork.
• Discuss part features with customers and promote parts sales.
• Compile parts from job cards for workshop repairs.
• Feedback competitive information to Parts Supervisor.
• Work with Parts Supervisor to improve competency levels.
• Occasionally pick up and deliver parts.

Skills

Driving Licence

Parts identification

Numerical ability

IT literacy

Communication skills

Tools

DMS

Job description

Volvo Group is seeking a Parts Advisor to join our team in the UK. You will manage stock, identify parts, and engage with customers to promote parts sales while maintaining high standards of accuracy and service.

You will work with our Parts Supervisor, handle duties across stockrooms, and participate in delivery/pick-up tasks as required. This role requires attention to detail and a proactive, customer-focused attitude.