Parts Advisor – Fast-Paced Auto Parts Support (Temp)

Platinum Motor Group; Frome; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Company pension

Employee discount

Free flu jabs

Free parking

Health & wellbeing programme

Life insurance & Store discount

Job summary

Platinum Motor Group in Frome is seeking a Parts Advisor to join our busy Parts Department on a maternity-cover basis. You will help identify parts, support technicians and ensure efficient stock management, with potential for future opportunities.

The role requires good IT skills, attention to detail and a customer-focused approach, with a preference for automotive experience. Part-time hours will be considered for the right candidate.

Qualifications

• Previous experience in a parts department or automotive environment is preferred.
• Good IT skills, including Microsoft Excel and dealership systems
• Strong organisational skills with excellent attention to detail
• Excellent communication skills and a professional telephone manner
• A proactive, positive and customer-focused approach
• The ability to work well both independently and as part of a team
• Experience: Parts / Aftersales: 1 year (preferred)

Responsibilities

• Maintain accurate stock control of parts and supplies
• Assist customers in identifying and ordering the correct parts for their vehicles
• Deliver outstanding customer service both in person and over the phone
• Process parts orders, deliveries and returns efficiently
• Work closely with technicians to ensure parts are supplied promptly
• Manage and process parts warranty claims
• Keep the Parts Department clean, organised and well presented

Skills

Customer service

Organisational skills

Communication skills

Teamwork

Tools

Microsoft Excel

Dealership systems

Job description

Platinum Motor Group in Frome is seeking a Parts Advisor to join our busy Parts Department on a maternity-cover basis. You will help identify parts, support technicians and ensure efficient stock management, with potential for future opportunities.

The role requires good IT skills, attention to detail and a customer-focused approach, with a preference for automotive experience. Part-time hours will be considered for the right candidate.