Parts Advisor- Commercial Vehicles

TN United Kingdom; Barnstaple; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Parts Advisor to enhance customer engagement and drive sales. This role involves taking orders, upselling, and building long-term relationships with local customers. The ideal candidate will be proactive, organized, and possess excellent communication skills. Join a global brand offering exclusive discounts, opportunities for career growth, and a performance-based bonus. If you're enthusiastic about customer service and want to be part of a dynamic team, this is the perfect opportunity for you.

Benefits

Exclusive discounts from major retailers

Career growth opportunities

Free pension advice

Access to health and wellbeing tools

Performance-based bonus

Qualifications

• Proactive and enthusiastic in engaging with customers.
• Punctual and organized in meeting deadlines.

Responsibilities

• Taking orders and upselling to increase invoice value.
• Building long-term relationships with local customers.
• Promoting offers and minimizing credits and returns.

Skills

Customer Engagement

Sales Skills

Communication

Organizational Skills

Job description

Social network you want to login/join with:

Parts Advisor- Commercial Vehicles, Barnstaple

Client:

Alliance Automotive Group

Location:

Barnstaple, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

aedf6f095324

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms, local distributors, subsidiaries, and independent affiliates. We are also proud to host the NAPA Racing UK British Touring car team.

We are currently seeking a Parts Advisor to join our team.

Responsibilities include but are not limited to:

• Taking orders over the phone and upselling to increase invoice value.
• Making outbound calls to raise customer awareness and boost sales.
• Building long-term relationships with local customers.
• Promoting offers, discounts, and customer competitions.
• Minimizing credits and returns by ensuring correct parts are ordered and sent first time.

To succeed in this role, you should be:

• Punctual, organized, and efficient in meeting deadlines.
• Proactive and enthusiastic when engaging with customers.
• Empathetic towards customer needs.
• Professional with excellent communication skills.

We offer:

• The chance to join a global brand and market leader.
• Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
• Opportunities for career growth and tailored training.
• Free pension advice from our standard pension provider.
• Access to health, wellbeing, and financial tools.
• The potential to earn a performance-based bonus, paid monthly.