Parts Advisor - Britol

Kemp Recruitment Ltd; West of England; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

On-site role in Bristol

Training & development

Stable environment

Career progression

Job summary

Kemp Recruitment Ltd is recruiting a Parts Advisor for a busy, established parts department in Bristol. The role suits someone with parts advising experience in related sectors such as plant or automotive, handling enquiries, sourcing parts, and maintaining accurate records.

The position is full-time, permanent, with a salary of £28,000–£32,000 per year. There is a supportive team environment and on-the-job training offered.

Qualifications

• Essential parts advising experience in a related sector.
• Knowledge of plant, agricultural machinery, construction equipment, commercial vehicles, HGVs or automotive.
• Good knowledge of parts identification, ordering and sourcing.
• Experience using parts catalogues and computerised parts systems.
• Strong customer service and communication skills.
• Ability to work in a busy team with attention to detail.

Responsibilities

• Dealing with customer enquiries by phone, email and in person.
• Identifying and supplying the correct parts for customer requirements.
• Advising customers on parts availability, pricing and alternatives.
• Processing parts orders, quotations and invoices.
• Sourcing parts from manufacturers and external suppliers.
• Managing stock and assisting with stock control.
• Supporting service engineers with parts for repairs.
• Chasing outstanding orders and updating delivery times.
• Recording parts accurately in internal systems.
• Providing excellent customer service and building supplier relationships.

Skills

Parts advising experience

Customer service

Communication skills

Organisational skills

Tools

Parts catalogues

Computerised parts systems

Job description

Job title: Parts Advisor

Location:Bristol

Salary: £28,000–£32,000 per annum

We are currently recruiting for an experienced Parts Advisor to join a busy and established parts department based in Lopenhead.

This is an excellent opportunity for someone with parts advising experience within a related sector, such as plant, agricultural machinery, construction equipment, commercial vehicles, HGVs or automotive.

Daily responsibilities:

• Dealing with customer enquiries over the telephone, by email and face-to-face.
• Identifying and supplying the correct parts for customer requirements.
• Advising customers on parts availability, pricing and alternatives.
• Processing parts orders, quotations and invoices.
• Sourcing parts from manufacturers and external suppliers.
• Managing incoming and outgoing stock.
• Monitoring stock levels and assisting with stock control.
• Supporting service engineers with parts requirements for repairs and maintenance.
• Chasing outstanding orders and keeping customers updated on delivery times.
• Ensuring parts are correctly identified, recorded and allocated.
• Maintaining accurate records using internal parts systems.
• Providing excellent customer service and building strong relationships with customers and suppliers.

Experience you will need:

• Parts Advising experience within a related sector is essential.
• Experience within plant, agricultural machinery, construction equipment, commercial vehicles, HGVs, automotive or a similar technical industry.
• Good knowledge of parts identification, ordering and sourcing.
• Experience using parts catalogues and computerised parts systems.
• Strong customer service and communication skills.
• Confident dealing with customers, suppliers and service engineers.
• Good organisational skills and the ability to manage multiple enquiries.
• A proactive approach with excellent attention to detail.
• Ability to work effectively as part of a busy team.

Package:

• Monday to Friday, 9:00 AM – 5:00 PM.
• £28,000–£32,000 per annum, depending on experience.
• Full-time, permanent position.
• Stable working environment.
• Opportunity to develop within an established business.
• Supportive team environment.
• On-the-job training and development.

INDCD