Parts Advisor - Automotive, Fast-Paced, Customer-Focused

Interaction Recruitment; Meldreth; Sur place; GBP 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Training and development

Supportive working environment

Growing business

Résumé du poste

Interaction Recruitment is recruiting on behalf of a well-established client for an experienced Parts Advisor to join their busy team in Royston. This is an excellent opportunity for someone with automotive or commercial vehicle parts experience who enjoys providing outstanding customer service in a fast-paced environment.

You will identify and supply the correct parts, monitor stock, process orders, and build strong relationships with customers.

Qualifications

• Previous experience as a Parts Advisor or in automotive parts is essential.
• Strong knowledge of vehicle parts and accessories.
• Competent IT skills and experience using parts management systems is desirable.

Responsabilités

• Assist customers with parts enquiries in person, over the phone, and via email.
• Identify and supply the correct parts using manufacturer catalogues and systems.
• Process customer orders accurately and efficiently.
• Monitor stock levels, order parts, and check deliveries.
• Pick, pack, and issue parts for the workshop and external customers.
• Handle returns, warranty claims, and supplier queries.
• Maintain accurate stock records and ensure the parts department is well organised.
• Deliver exceptional customer service while building strong customer relationships.

Connaissances

Parts knowledge

Customer service

Communication skills

Stock management

IT systems

Description du poste

Interaction Recruitment is recruiting on behalf of a well-established client for an experienced Parts Advisor to join their busy team in Royston. This is an excellent opportunity for someone with automotive or commercial vehicle parts experience who enjoys providing outstanding customer service in a fast-paced environment.

You will identify and supply the correct parts, monitor stock, process orders, and build strong relationships with customers.