Automotive Parts Advisor — Fast-Paced, Customer-Focused

Venatu Recruitment Group; Rotherham; Presencial; GBP 24 000 - 32 000; Tempo integral

Resumo da oferta

Venatu Recruitment Group is recruiting for a Customer Service Parts Advisor in Rotherham. The role supports workshop operations, ensuring accurate parts supply and high service standards for internal technicians and external customers.

We are seeking an experienced, customer-focused professional with automotive parts or dealership background. Working hours are Monday to Friday with alternate Saturday half days; the contract is temporary with a view to permanent placement.

Qualificações

• Minimum of 2 years experience as a Parts Advisor in a franchised dealership
• Proficient with Pinnacle or a similar Dealer Management System
• Strong organisational and administrative skills
• Confident communicator with excellent customer service skills
• Good knowledge of automotive parts and accessories
• Ability to work well under pressure in a fast paced environment

Responsabilidades

• Supporting workshop technicians with accurate and timely parts supply
• Handling inbound parts queries from retail and trade customers
• Placing orders and tracking deliveries to ensure efficient parts availability
• Maintaining stock levels and updating inventory records
• Upselling additional accessories and parts when appropriate
• Ensuring all paperwork and records are completed accurately and on time

Conhecimentos

Parts advisor experience

Organisational skills

Customer service

Communication skills

Automotive parts knowledge

Pressure handling

Ferramentas

Pinnacle DMS

Descrição da oferta de emprego

Venatu Recruitment Group is recruiting for a Customer Service Parts Advisor in Rotherham. The role supports workshop operations, ensuring accurate parts supply and high service standards for internal technicians and external customers.

We are seeking an experienced, customer-focused professional with automotive parts or dealership background. Working hours are Monday to Friday with alternate Saturday half days; the contract is temporary with a view to permanent placement.