Parts Advisor

Jago Consultants; Fareham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Jago Consultants in Fareham, United Kingdom, are recruiting an experienced Parts Advisor for a fast-growing automotive dealership. You will help customers identify parts, explain promotions, and deliver exceptional service in a busy environment.

The role requires good communication, teamwork, and the ability to multi-task and meet deadlines. You will maintain stock records, liaise with manufacturers, and uphold showroom displays as per manufacturer requirements.

Qualifications

• Experience as a Parts Advisor preferred.
• Proven customer service experience.
• Excellent communication and teamwork skills.

Responsibilities

• Identify customers' needs for parts through conversation and recommendations.
• Inform customers about promotions and offers.
• Deliver outstanding customer service to internal and external customers.
• Receive, record and allocate parts and consumables from suppliers.
• Report stock damages or losses and assist stock checks.
• Maintain good working relationships with manufacturers.
• Keep parts department procedures up to date and displays as per requirements.

Skills

Parts advisor

Customer service

Teamwork

Multi-tasking

Communication

Job description

I am recruiting for one of the fastest growing automotive dealerships in the UK who are looking for an experienced Parts Advisor to join their hugely successful dealership.

Are you a driven, enthusiastic and motivated individual?

Do you thrive in a fast paced environment?

Can you deliver world class customer service?

If the answer is YES to any of the above then It would be great to hear from you!

The successful candidate ideally will have previous experience as a Parts Advisor and proven customer service experience skills.

Parts Advisor job duties include:

• Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate.
• Communicating relevant promotions and offers to customers.
• Delivering exceptional customer service to external and internal customers.
• Receiving, recording and allocating parts and consumables from suppliers.
• Reporting any stock damages or losses.
• Assisting parts stock checks.
• Liaising and maintaining a brilliant working relationship with the manufacturer;
• Being fully conversant with procedures within the parts department;
• Maintaining and updating displays as per manufacturer requirements.

To apply for our Parts Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including:

• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills