Parts Advisor

Jago Consultants; Worcester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading franchised car dealership is seeking an experienced Parts Advisor to enhance their efficient parts service. The role involves maintaining high service levels to technicians while managing all aspects of the parts department, including stock checks and customer interactions. Ideal candidates will have main dealer experience and a strong customer-focused approach.

Qualifications

• Main dealer experience as a Parts Advisor.
• Experience with Autoline / Kerridge preferred.
• Valid driving license.

Responsibilities

• Maintain a high level of service to the Workshop.
• Ensure electronic up-sell VHCs are completed promptly.
• Liaise with Service over parts-related matters.

Skills

Customer-focused attitude

Strong all-rounder

Job description

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Our client is a franchised Car Dealership who is looking to recruit an experienced Parts Advisor to join their team.

Parts Advisor Role:
Working within a small team, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain productive, and to ensure electronic up-sell VHCs are completed promptly.

As a Parts Advisor, you will need to be a strong all-rounder and understand all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns, and liaising with Service over parts-related matters. You should be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:
- Main dealer experience as a Parts Advisor
- Preferably experience with Autoline / Kerridge
- A positive, customer-focused attitude and approach to work
- Valid driving license