Parts Advisor

Waylands; Oxford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the automotive trade is seeking a Parts Advisor at their Oxford location. This entry-level role offers opportunities for career growth in a supportive environment, valuing customer service and teamwork. Candidates can look forward to a competitive salary with bonus potential and a range of benefits.

Benefits

Generous basic pay plus bonuses

31 days holiday including Bank Holidays

Discounted vehicle parts and servicing

Opportunities for training and career progression

Contributory pensions scheme

Life insurance of 2 x salary

Qualifications

• Experience in Sales/Aftersales within the automotive industry preferred.
• Highly motivated with a customer-centric approach.
• Effective communication skills.

Responsibilities

• Provide quality service in parts sales and aftersales.
• Liaise with workshops to ensure successful delivery to customers.
• Resolve customer queries and get authorisation for additional work.

Skills

Customer Service

Communication

Organizational Skills

Job description

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Waylands Volvo Oxford

Are you an experienced Parts Advisor, or an organised person with some automotive experience looking to grow your career in the motor trade?

Waylands Volvo Oxford

Are you an experienced Parts Advisor, or an organised person with some automotive experience looking to grow your career in the motor trade?

If so … you could be just who Waylands are looking for to join our Parts team at Waylands Volvo, Oxford. Waylands Automotive are a successful and growing motor dealer group, with 11 sites in Berkshire, Oxfordshire, Gloucestershire and Avon.

What’s the Role?

Working in our small, close-knit team you will be tasked with providing a quality service. You’ll be responsible for selling our parts aftersales services and ensuring their successful delivery to our valued Volvo customers, liaising with the workshop to understand work in progress, updating customers, getting authorisation for additional work and resolving all queries to customers high satisfaction.

The ideal candidate should have a background in Sales/Aftersales within the automotive industry. However, exceptional candidates without an automotive background will be considered. The successful candidate will be personable, highly motivated and able to achieve consistently high levels of customer service. They will also be an effective communicator with an interest in cars.

What Do You Get In Return?

• Mon-Fri 8am to 5.30pm with some Saturday mornings on a rota (8am to 12.30pm).
• Generous basic plus bonuses (OTE £35,000)
• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 2 x salary
  
  

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Motor Vehicles

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