Parts Advisor

Jago Consultants; Wokingham; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company in the automotive trade is seeking a Parts Advisor to join their team in Wokingham. The successful candidate will excel in customer service, have a keen eye for detail, and manage parts effectively while maintaining strong relationships with both customers and suppliers. A clean driving license is mandatory for this position.

Qualifications

• Full, clean English driving license required.
• Proven customer service skills essential.
• Ability to multi-task and work to deadlines.

Responsibilities

• Establish customers' needs for required parts through conversations and recommendations.
• Deliver exceptional customer service to external and internal customers.
• Maintain and update displays per manufacturer requirements.

Skills

Customer service

Communication

Organization

Multi-tasking

Time management

Job description

Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?

About the position

The service and expertise provided by our parts team are crucial to the business’s success. Therefore, the successful candidate for our Parts Advisor position will have previous experience in a similar role and proven customer service skills.

A large part of the Parts Advisor position involves:

· Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
· Communicating relevant promotions and offers to customers;
· Delivering exceptional customer service to external and internal customers;
· Receiving, recording and allocating parts and consumables from suppliers;
· Reporting any stock damages or losses;
· Assisting parts stock checks;
· Liaising and maintaining a brilliant working relationship with the manufacturer;
· Being fully conversant with procedures within the parts department;
· Maintaining and updating displays as per manufacturer requirements.

About our requirements

. We expect you to demonstrate some skills that will prove very beneficial in the position, including:

· Ability to multi-task

· Ability to work to deadlines

· Confident and professional communication skills

· Organised

You must be smart in appearance and well organized

Full, clean English driving license

Salary: Basic £25k Depending on experience plus OTE

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Created on 22/06/2025 by TN United Kingdom