Parts Advisor

Kream; West Alvington; On-site; GBP 18,000 - 24,000; Full time

Job summary

Kream in Bovey Tracey seeks an experienced Parts Advisor to join a well-known motor-factors branch. You will serve trade and retail customers at the front desk and handle trade and retail calls, locate components and arrange deliveries.

You will process special orders, manage stock, handle warranty returns, and promote offers. Previous Parts Advisor experience in franchised main dealers or motor-factors is required, with familiarity of parts processes and IT/electronic catalogues.

Qualifications

• Experience as Parts Advisor in a franchised main dealer or motor-factors is required.
• Familiarity with parts processes and IT/electronic catalogues.

Responsibilities

• Serving trade and retail customers at the front desk.
• Taking trade and retail parts calls, locating components and arranging deliveries.
• Processing ‘special-orders’ of non-stock items through third party suppliers.
• Stock control and replenishment.
• Processing warranty and returned items.
• Promoting special offers and marketing campaigns.

Skills

Customer service

Parts knowledge

Communication

Tools

Electronic catalogues

Job description

We are seeking an individual with automotive Parts experience to join a well-known privately owned motor-factors’ branch in Bovey Tracey.

Occupying the role of a PARTS ADVISOR your key activities will include:

• Serving trade and retail customers at the front desk.
• Taking trade and retail Parts calls, locating components and arranging deliveries.
• Processing ‘special-orders’ of non-stock items through third party suppliers.
• Stock control and replenishment.
• Processing warranty and returned items.
• Promoting special offers and marketing campaigns.

To be considered you will need to have occupied the Parts Advisor role previously, in either a franchised main dealer or motor-factors. You will be familiar with Parts processes and related IT / electronic catalogues.