Parts Advisor

Kream Motor Recruitment; Bovey Tracey; On-site; GBP 18,000 - 24,000; Full time

Job summary

Kream Motor Recruitment is seeking a Parts Advisor for a well-known, privately owned motor-factors branch in Bovey Tracey. You will serve trade and retail customers at the front desk, handle calls, locate parts, and arrange deliveries, while processing non-stock orders via third party suppliers.

You'll manage stock, handle warranty/returns, and promote special offers. Prior Parts Advisor experience in a franchised dealer or motor-factors and familiarity with parts processes and IT catalogues are

Qualifications

• Experience as Parts Advisor in a franchised main dealer or motor-factors.
• Familiar with parts processes and IT/electronic catalogues.

Responsibilities

• Serve trade and retail customers at the front desk.
• Take trade and retail parts calls, locate components and arrange deliveries.
• Process ‘special-orders’ of non-stock items through third party suppliers.
• Stock control and replenishment.
• Process warranty and returned items.
• Promote special offers and marketing campaigns.

Skills

Customer service

Front desk experience

Communication

Tools

Electronic catalogs

IT systems

Job description

We are seeking an individual with automotive Parts experience to join a well-known privately owned motor-factors’ branch in Bovey Tracey.

Occupying the role of aPARTS ADVISORyour key activities will include:

• Serving trade and retail customers at the front desk.
• Taking trade and retail Parts calls, locating components and arranging deliveries.
• Processing ‘special-orders’ of non-stock items through third party suppliers.
• Stock control and replenishment.
• Processing warranty and returned items.
• Promoting special offers and marketing campaigns.

To be considered you will need to have occupied the Parts Advisor role previously, in either a franchised main dealer or motor-factors. You will be familiar with Parts processes and related IT / electronic catalogues.