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Vertu Ford Stoke in Stoke-on-Trent is seeking a Parts Advisor to join our on-site team. The role focuses on identifying parts for trade customers, handling enquiries by phone and online, and driving incremental sales through upsell opportunities with a solid knowledge of current promotions.
The successful candidate will ideally have parts experience in the motor industry, be ambitious, and participate in ongoing training to support personal and career development.
Vertu Ford Stoke
Vertu Ford Stoke have an exciting opportunity for a Parts Advisor to join our brilliant team!
We are offering a basic salary of £28,288plus company benefits!
You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm.
We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.
You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.
Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
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