Parts Advisor

Vertu Motors; Stafford; Vor Ort; GBP 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

25 days holiday rising with length of

bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Zusammenfassung

Vertu Ford Stafford is seeking a Parts Advisor to join our on-site team. You will handle trade parts enquiries and orders by phone and online, identify parts to meet customer needs, and actively upsell to boost sales.

The role emphasizes maintaining up-to-date product knowledge through ongoing training, with opportunities for development within a supportive motor-retail environment.

Aufgaben

• Dealing with incoming trade parts enquiries and orders via telephone and online platforms.
• Identify parts to meet customer sales requirements and upsell opportunities to grow sales.
• Maintain up-to-date knowledge through training courses and bulletins, catalogues, and recalls.

Jobbeschreibung

Vertu Ford Stafford

Vertu Ford Staffordhave an exciting opportunity for a Parts Advisor to join our brilliant team!

We are offering a basic salary of £29,702.40plus company benefits!

Hours of work: Monday to Friday 8:30am - 5:30pm 1 hour lunch break and every other saturday 8:30am - 12:30pm

We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays


• Access to our online rewards platform giving you cash back and discounts for multiple retailers


• Preferential Service Rates


• Colleague Purchase Scheme


• Share Incentive Scheme


• Pension


• Enhanced Maternity & Paternity

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