Parts Advisor

Vertu Motors; Chesterfield; À distance; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Rewards platform

Preferential service rates

Colleague car purchase

Share incentive plan

Pension

Parental leave benefits

Learning & development

Résumé du poste

Vertu Chesterfield Trade Parts is seeking a commercially minded Parts Advisor to join the team. The role offers a basic salary of £29,702 with excellent benefits and no weekends.

You will support trade customers by providing accurate parts advice and outstanding service in a fast-paced environment. Training opportunities and a pension scheme are part of the package.

Qualifications

• Previous Parts experience within the motor industry is essential.
• Confident working with computers, systems and online platforms.
• Organised with strong attention to detail and a proactive approach.
• Comfortable working to targets and sales objectives.
• Willingness to engage in regular training and development.

Responsabilités

• Handle inbound parts enquiries and orders via phone and online platforms.
• Accurately identify and source parts to meet customer needs.
• Use promotions and offers to meet team and individual targets.
• Upsell or add value in a helpful, customer-focused way.
• Keep product knowledge up to date through training and resources.
• Build strong relationships with customers and internal teams.

Connaissances

Parts experience

Motor trade knowledge

Computer literacy

Target driven

Team player

Attention to detail

Description du poste

Vertu Chesterfield Trade Parts

Are you looking for a new challenge within the motor industry? Chesterfield Trade Parts are looking for a motivated and commercially minded Parts Advisor to join the team

Basic salary:£29,702 + excellent company benefits
Hours:Monday to Thursday, 8:30am–5:30pm | Friday, 8:30am–5pm and NO WEEKENDS

As a Parts Advisor in our dynamic team, you’ll be working in a fast-paced environment, supporting trade customers by providing exceptional service and accurate parts advice.

What You’ll Be Doing:

• Handling inbound parts enquiries and orders via phone and online platforms
• Accurately identifying and sourcing parts to meet customer needs
• Using available promotions and offers to meet team and individual targets
• Looking for opportunities to upsell or add value in a helpful, customer-focused way
• Keeping your product knowledge up to date through regular training and company resources
• Building strong, positive relationships with customers and internal teams

What We’re Looking For:

• Previous Parts experience within the motor industry is essential, with multi-franchise dealership or trade parts experience being highly desirable
• Confident working with computers, systems, and online platforms
• Committed to delivering excellent service and enjoy working as part of a team
• Organised, have a strong attention to detail and a proactive approach
• Comfortable working to targets and sales objectives
• Willingness to engage in regular training and professional development

What You’ll Get in Return:

• 25 days holiday (rising with service) + bank holidays
• Access to an online rewards platform – cashback and discounts at top retailers
• Preferential service rates
• Colleague car purchase scheme
• Share incentive plan and pension
• Enhanced maternity, paternity, and adoption benefits
• Continuous learning and development opportunities

As part of our recruitment process, we will carry out employment checks, including references, address and credit history, and may also complete a criminal record and driving licence check.