Part Time Parts Advisor

Vertu Motors plc; Exeter; Hybrid; GBP 16,000 - 18,000; Part time

Benefits offered by this job

25 days annual leave + holidays

Company pension

Enhanced parental pay

Colleague Purchase Scheme

Vehicle servicing discounts

Share incentive

Rewards platform discounts

Training and career development

Job summary

Vertu Renault Exeter is seeking a Parts Advisor to join the friendly parts department. The role involves handling trade and customer enquiries, identifying correct Renault vehicle parts and processing orders with a focus on upselling and excellent service.

The successful candidate will have prior parts experience, strong product knowledge and a proactive, sales-driven attitude. Part-time hours with generous benefits and career development opportunities are available.

Qualifications

• Previous experience as a Parts Advisor or in a similar automotive parts role
• Strong knowledge of vehicle parts and accessories
• Excellent communication and customer service skills
• A proactive and sales-focused approach
• Strong attention to detail and organisational skills
• The ability to work effectively in a fast-paced environment
• A positive attitude and a desire to develop your career within the motor industry

Responsibilities

• Handling incoming trade and customer parts enquiries via telephone, email and online platforms
• Accurately identifying and supplying the correct vehicle parts to meet customer requirements
• Processing parts orders efficiently and ensuring excellent customer service throughout
• Maximising sales opportunities through upselling and promoting current offers and campaigns
• Building strong relationships with customers to encourage repeat business
• Maintaining product knowledge through manufacturer training, updates, bulletins and parts catalogues
• Supporting the achievement of departmental sales targets and objectives

Job description

Parts Advisor

Vertu Renault Exeter
Salary: £14.28 per hour+ Excellent Company Benefits

Are you an experiencedParts Advisor,Trade Parts AdvisororAutomotive Parts Specialistlooking for your next opportunity within a leadingmotor retailbusiness? AtVertu Renault Exeter, we are looking for a customer-focused and commercially minded individual to join our successfulParts Department.

This is a part time opportunity working7.30am - 12pm Monday to Friday.

This is an excellent opportunity to develop your career within theautomotive industry, working with both retail and trade customers, supplying genuineRenault vehicle parts, accessories and automotive products while delivering an exceptional customer experience.

What You'll Be Doing

• Handling incoming trade and customer parts enquiries via telephone, email and online platforms
• Accurately identifying and supplying the correct vehicle parts to meet customer requirements
• Processing parts orders efficiently and ensuring excellent customer service throughout
• Maximising sales opportunities through upselling and promoting current offers and campaigns
• Building strong relationships with customers to encourage repeat business
• Maintaining product knowledge through manufacturer training, updates, bulletins and parts catalogues
• Supporting the achievement of departmental sales targets and objectives

What We're Looking For

• Previous experience as a Parts Advisor or in a similar automotive parts role
• Strong knowledge of vehicle parts and accessories
• Excellent communication and customer service skills
• A proactive and sales-focused approach
• Strong attention to detail and organisational skills
• The ability to work effectively in a fast-paced environment
• A positive attitude and a desire to develop your career within the motor industry

Why Join Vertu Motors?

At Vertu Motors, we invest more in our colleagues' development than any other motor retailer. You'll benefit from ongoing training, career progression opportunities and a fantastic range of rewards and benefits.

Benefits Include:

• 25 days annual leave plus bank holidays, increasing with length of service
• Company pension scheme
• Enhanced maternity and paternity pay
• Colleague Purchase Scheme
• Preferential vehicle servicing and maintenance rates
• Share Incentive Scheme
• Retail discounts and cashback through our online rewards platform
• Ongoing training and career development opportunities

If you're passionate about the automotive industry and want to build a rewarding career with one of the UK's leading motor retailers, we'd love to hear from you.

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