Parts Advisor

Perfect Placement; Shurdington; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary up to £30,250

Overtime paid

32 days holiday each year

Training programmes

Pension scheme

Life assurance

Staff purchase discounts

Inter-company events and awards

Job summary

Perfect Placement is recruiting a Vehicle Parts Advisor in Cheltenham, Gloucestershire. The role is full-time, offering a competitive salary up to £30,250, with overtime, training, and pension benefits.

You'll handle parts enquiries, identify and dispatch parts, and support stock control while collaborating with the Parts Manager to hit targets. Cheltenham-based, with opportunities for progression in a premium dealership environment.

Qualifications

• Minimum 2-3 years in main dealer automotive parts or motor factor.
• IT literate with electronic parts catalogue systems.
• Full UK driving licence with minimal points.
• Strong customer service and sales skills, friendly telephone manner.

Responsibilities

• Handle trade and retail customer parts enquiries with excellent service.
• Identify, pick and dispatch parts promptly.
• Maintain stock control and assist workshop technicians.
• Cover delivery runs when needed.
• Record and process all parts transactions accurately.

Skills

Parts experience

Customer service

IT literacy

Driving licence

Tools

Kerridge/ADP

Job description

We are recruiting on behalf of a leading premium franchise-approved car dealership in Cheltenham, Gloucestershire, for a Vehicle Parts Advisor. This is a full-time permanent role tailored for experienced motor trade professionals seeking to advance their career within a dynamic automotive environment.

Benefits:

• Competitive starting salary up to £30,250 per annum, negotiable based on experience
• Uncapped over achievementbonus scheme, offering opportunities for increased earnings
• Paid overtime at standard rates
• 32 days annual holiday, inclusive of bank holidays
• Full in-house and manufacturer training programmes
• Modern, state-of-the-art working conditions within a purpose-built dealership
• Workplace pension scheme
• Health and well-being benefits, life assurance, staff purchase discounts, and opportunities to participate in inter-company events and awards
• Opportunity to work with a prestigious, award-winning car brand
• Early/late shift system with rotating Saturday mornings

Duties of a Parts Advisor:

• Handle trade and retail customer parts enquiries, providing high levels of customer service
• Accurately identify, pick, and dispatch parts promptly
• Maintain effective parts stock control as aParts Advisor
• Supply parts to vehicle technicians in the workshop
• Cover delivery runs in the absence of a Parts Delivery Driver
• Ensure accurate recording and processing of all parts transactions
• Collaborate with the Parts Manager and wider team to meet departmental targets

Requirements of a Parts Advisor:

• Minimum of 2-3 years recent experience working within a main dealer automotive parts department or a motor factor environment
• IT literate, with experience using electronic parts catalogue systems
• Full UK driving licence with minimal points
• Strong customer service and sales skills, with a friendly, professional telephone manner
• Experience with Kerridge/ADP dealer management systems is advantageous but not essential
• Ability to work efficiently within a team, demonstrating reliability and a proactive attitude
• Ideally based in or near Cheltenham or within an easily commutable distance

This is an excellent opportunity for a motivated Vehicle Parts Advisor to join a reputable dealership offering career development, excellent benefits, and a supportive team environment.