Parts Advisor

Endeavour Automotive Ltd; Romford; On-site; GBP 29,000 - 42,000; Full time

Job summary

A leading automotive company is seeking a passionate Parts Advisor for their Volvo Romford location. The ideal candidate will excel in customer service, manage parts efficiently, and contribute to a dynamic team. This role offers a competitive salary and the opportunity to thrive in a fast-paced environment.

Qualifications

• Ability to work under pressure.
• Computer literate.
• Enthusiastic about the automotive industry.

Responsibilities

• Oversee workshop counter and trade customers.
• Maintain stock levels and allocate parts correctly.
• Maximize sales and maintain customer retention.

Skills

Communication

Organizational skills

Customer service

Job description

Parts Advisor - Volvo Romford

Salary: £29,841 OTE £41,841 (£12.21 per hour)

Hours: 47 per week

Work Location: Volvo Romford

At Endeavour Automotive, our vision is to develop our business to one that we can all be proud of and we can only achieve this by attracting and developing the very best talent and delivering outstanding customer service. We put a lot of time and effort into finding and nurturing the very best candidates for every job; recognising and rewarding achievements of our team members and supporting their personal development.

We are one of the UK’s fastest growing dealer groups representing the Volvo, Hyundai, LEVC, INEOS and Lotus brands across 22 dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently looking for an engaging and highly motivated Parts Advisor to join our team.

What You’ll Do

The Parts Advisor’s main role is to look after the workshop counter and trade customers although you will be involved in all areas of the Parts Department’s roles i.e. responsibility for overseeing all parts into the Department, allocating parts to correct bins and sending back exchanged/unwanted parts accordingly. You will also have responsibility for maintaining stock levels.

Who You Are

As a person, you should be able to work under pressure, be a team player and be computer literate.

You should have excellent communication and organisational skills in order to deal with customers face to face or over the phone. The role will need you to ensure that walk in and telephone customers are always promptly dealt with and you will need to deliver on sales targets. As a Parts Advisor you will aim always to deliver an incredible experience to all, whether internal or external customers.

Alongside your “customer first” attitude, you will aim to maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering the best customer service should be evident in everything you do.

We are looking for someone who is enthusiastic about their work, passionate about the automotive industry and who wants to be part of a dynamic team!

If you are interested in this exciting opportunity, don’t hesitate and please send your CV to us.

Note to Agencies: We are not accepting applications or CVs submitted via Recruitment Agencies for this role.