Parts Advisor

Endeavour Automotive Ltd; Romford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life Assurance

Employee Referral Scheme

Job summary

Endeavour Automotive Ltd in Romford is seeking a competent Parts Advisor to join our Volvo team. You will manage the workshop counter and support trade customers while ensuring accurate stock control and efficient part allocation.

We value a customer‑first approach, strong communication, and the ability to work under pressure. The role focuses on delivering excellent service, achieving sales targets, and maintaining stock levels across the Parts Department.

Qualifications

• Customer-facing communication skills.
• Able to work under pressure.
• Strong organisational skills.

Responsibilities

• The Parts Advisor’s main role is to look after the workshop counter and trade customers and assist with all Parts Department duties.
• Maintain stock levels and ensure parts are allocated to correct bins and sent back if required.

Skills

Team player

Computer literate

Customer-facing

Job description

Parts Advisor - Volvo Romford

£30,000 pa

Life Assurance

Employee Referral Scheme

At Endeavour Automotive, our vision is to develop our business to one that we can all be proud of and we can only achieve this by attracting and developing the very best talent and delivering outstanding customer service. We put a lot of time and effort into finding and nurturing the very best candidates for every job; recognising and rewarding achievements of our team members and supporting their personal development.

We are one of the UK’s fastest growing dealer groups representing the Volvo, Hyundai, Alpine, Omoda, Jaecoo, Polestar, Geely and Lotus brands across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently looking for an engaging and highly motivated Parts Advisor to join our Volvo Romford team.

What you’ll do:

The Parts Advisor’s main role is to look after the workshop counter and trade customers although you will be involved in all areas of the Parts Department’s roles i.e. responsibility for overseeing all parts into the Department, allocating parts to correct bins and sending back exchanged/unwanted parts accordingly. You will also have responsibility for maintaining stock levels.

Who you are:

As a person, you should be able to work under pressure, be a team player and be computer literate.

You should have excellent communication and organisational skills in order to deal with customers face to face or over the phone. The role will need you to ensure that walk in and telephone customers are always promptly dealt with and you will need to deliver on sales targets. As a Parts Advisor you will aim always to deliver an incredible experience to all, whether internal or external customers.

Alongside your "customer first" attitude, you will aim to maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering the best customer service should be evident in everything you do.

We are looking for someone who is enthusiastic about their work, passionate about the automotive industry and who wants to be part of a dynamic team!

Note to Agencies: We are not accepting applications or CVs submitted via Recruitment Agencies for this role.