Parts Advisor

Thurlow Nunn; Luton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

31 days annual leave

Pension scheme

Life assurance

Free RAC breakdown cover

Cycle to work scheme

Part/vehicle discounts

Job summary

Thurlow Nunn is looking for a Parts Advisor to join the Luton branch. You will select parts from the manufacturer’s Electronic Parts Catalogues and issue these parts to Technicians in the Workshop to fulfil service or repair requirements. You will also assist customers with their Parts needs on site.

We are seeking confident, accurate individuals who perform well under pressure. Full training will be provided and a competitive salary with bonus is offered.

Qualifications

• Experience providing exceptional customer service.
• Previous experience of working with Parts Catalogues.
• Excellent communication skills both face to face and over the telephone.
• Passion and drive for exceeding targets.
• Competence in Microsoft packages.

Responsibilities

• Select parts from the manufacturer’s Electronic Parts Catalogues and issue these parts to Technicians in the Workshop.
• Serve customers at the branch for Parts needs.

Skills

Customer service

Parts catalogues

Communication

Targets

Microsoft Office

Job description

We have an exciting opportunity for a Parts Advisor to join our Parts team at both our Luton branch. You will be selecting parts from the manufacturer’s Electronic Parts Catalogues and issuing these parts to the Technicians within the Workshop to fulfil the requirements of the service or repair. You will also serve customers that come into the branch for any Parts needs.

You will need to be confident and accurate and be able to demonstrate the ability to work under pressure. Although previous experience with Parts Catalogues and working in a busy workshop environment is preferable, full training and support will be provided.

We are looking for the following …

• Experience providing exceptional customer service
• Previous experience of working with Vauxhall/PSA products
• Excellent communication skills both face to face and over the telephone
• Passion and drive for exceeding targets
• Competence in Microsoft packages

In return we offer a competitive salary + bonus. OTE £36,000.00

As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Professional, Trust, Respect, Caring and Together.

Why Work For Us?

Thurlow Nunn is part of the Thurlow Nunn Group, a family-owned and managed, people-driven business which has been established for over 145 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 18 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire and Bedfordshire.

Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.

If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

Hours

42.5 hours per week, Monday to Friday 8.30am to 5.30pm, alternate Saturday 8.00am - 1.00pm

• 31 days annual leave (including bank holidays)
• Pension scheme
• Life assurance
• Free RAC breakdown cover
• Cycle to work purchase scheme
• Preferential parts, service and labour rates
• Discounts on new and used vehicles
• Aftersales discounts
• Access to health and wellbeing support services
• Free refreshments
• Employee discount platform
• Recruitment Referral Incentive Scheme
• Employee Assistance Programme (EAP)