Vehicle Technician

Thurlow Nunn; Luton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Monthly bonus scheme

31 days annual leave

Life assurance

Free RAC breakdown cover

Cycle to work scheme

Preferential parts, service and labour

Job summary

Thurlow Nunn is seeking a skilled Vehicle Technician for our Luton branch. Join a family‑owned group with a history of automotive excellence and a supportive team culture.

You will service, diagnose, and repair vehicles, using manufacturer guidelines to ensure quality and customer satisfaction. You should hold an NVQ Level 3 in light vehicle maintenance and repair along with an MOT Tester Licence, own tools, and a valid driving licence.

Qualifications

• NVQ Level 3 in light vehicle maintenance and repair or equivalent.
• Must hold an MOT Tester Licence.
• Own tools required for the role.
• Proven experience as Vehicle Technician or relevant automotive qualification.
• Strong knowledge of vehicle systems and components.
• Experience using diagnostic tools and equipment.
• Excellent problem-solving and technical skills.
• Commitment to delivering outstanding customer service.
• Ability to work efficiently in a fast-paced workshop.
• A full driving licence.

Responsibilities

• Repair and service a range of vehicles per manufacturer guidelines.
• Identify defects and report for customer authorisation.
• Conduct vehicle inspections, diagnostics and repairs per guidelines.
• Perform routine maintenance: oil changes, servicing, tyres, brakes, fluids.
• Ensure work meets high quality standards and timeframes.
• Collaborate with colleagues to maintain a positive team environment.

Skills

Team player

Problem solving

Customer service

Attention to detail

Efficient in fast-paced work

Education

NVQ Level 3 in light vehicle maintenance and repair

MOT Tester Licence

Tools

Own tools

Diagnostic tools

Job description

Thurlow Nunn is excited to offer an exceptional career opportunity for a dedicated Vehicle Technician at our Luton branch. We are seeking a skilled professional who shares our passion for automotive excellence and customer satisfaction. This role is not just a job, but a career path filled with development opportunities and the chance to work alongside a team of like‑minded professionals.

What You Will Do

• We have a fully equipped workshop with the latest technologies and access to regular manufacturer training to keep your knowledge and skills up to date.
• Repair and service a range of vehicles in accordance with the manufacturer and retailer guidelines, in a timely and efficient manner and to the correct standard.
• Identify potential defects and worn components and report responsibly for customer authorisation.
• Conduct thorough vehicle inspections, diagnostics, and repairs in line with manufacturer guidelines.
  Perform routine maintenance tasks, including oil changes, servicing, warranty, air conditioning, repairs, tyre rotations, brake inspections, and fluid checks via electronic video health checks.
  Ensure all work is completed to the highest quality standards and within specified timeframes.
  Collaborate effectively with colleagues and support a positive team environment.
• Through your skill and expertise of “fix right, first time”, you will deliver the best possible experience for our customers.

Who We're Looking For

The role will suit a qualified automotive technician. You will be personable, hard‑working and reliable. A team player, you will be looking to join a well‑respected company in which you will find a friendly, supportive working environment.

Ideally you will have:

• An NVQ level 3 qualification, or equivalent, in light vehicle maintenance and repair
• MOT Tester Licence
• Own tools
• Proven experience as a Vehicle Technician or a relevant automotive qualification.
• Strong knowledge of vehicle systems and components.
• Experience using diagnostic tools and equipment.
• Excellent problem‑solving and technical skills.
• Commitment to delivering outstanding customer service.
• Ability to work efficiently in a fast‑paced workshop environment.
• A full driving licence

What's In It For You?

• Competitive salary up to £40,000 OTE depending on experience
• Monthly bonus scheme
• 1 hour lunch break
• 31 days annual leave (including bank holidays)
• Life assurance
• Free RAC breakdown cover
• Cycle to work purchase scheme
• Preferential parts, service and labour rates
• Discounts on new and used vehicles
• Free access to health and wellbeing support services

As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.

Why Work For Us?

Thurlow Nunn is part of the Thurlow Nunn Group, a family‑owned and managed, people‑driven business which has been established for over 150 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 20 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire, Northamptonshire and Bedfordshire.
Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.
If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

£40,000 OTE per annum

Hours

Monday to Friday 8.00am to 5.00pm, alternate Saturday mornings

• 31 days annual leave (including bank holidays)
• Pension scheme
• Life assurance
• Free RAC breakdown cover
• Cycle to work purchase scheme
• Preferential parts, service and labour rates
• Discounts on new and used vehicles
• Aftersales discounts
• Access to health and wellbeing support services
• Employee discount platform
• Recruitment Referral Incentive Scheme
• Employee Assistance Programme (EAP)