Parts Advisor

Jago Consultants; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading car dealership in Cricklewood seeks a Parts Advisor to enhance their team. The successful candidate will have significant customer service experience, adeptness at multi-tasking, and a commitment to teamwork. Responsibilities include customer interactions, managing parts inventory, and liaising with manufacturers, ensuring high service standards are maintained.

Qualifications

• Proven customer service skills required.
• Previous experience in a similar role.

Responsibilities

• Establish customers’ needs for required parts through conversations and diagnosis.
• Deliver exceptional customer service to external and internal customers.
• Maintain and update displays as per manufacturer requirements.

Skills

Teamwork

Ability to multi-task

Confident and professional communication skills

Organised

Job description

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My client is a Main car dealership based in Cricklewood and they looking for a new Parts Advisor to join their team.

About the position
The service and expertise provided by our parts team is crucial to the business’ success. Therefore, the successful candidate for our Parts Advisorposition will have previous experience in a similar role and proven customer service skills.

A large part of theParts Advisor position involves:

• Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
• Communicating relevant promotions and offers to customers;
• Delivering exceptional customer service to external and internal customers;
• Receiving, recording and allocating parts and consumables from suppliers;
• Reporting any stock damages or losses;
• Assisting parts stock checks;
• Liaising and maintaining a brilliant working relationship with the manufacturer;
• Being fully conversant with procedures within the parts department;
• Maintaining and updating displays as per manufacturer requirements.

About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills
• Organised

Salary and Hours

Monday to Friday 8am to 6pm and 1 in 3 Saturdays
Salary basic £25,000 and bonus on top