Parts Advisor- Belvedere

HTC Belvedere; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

HTC Belvedere seeks an experienced Parts Sales Advisor at their London depot. The role involves providing expert parts service to customers, maximizing sales, and ensuring customer satisfaction while working within a team. Ideal candidates are organized, communicative, and have a background in the motor industry.

Qualifications

• Experience in parts sales positions.
• Knowledge of commercial vehicle parts is advantageous.
• Full manual driving licence required.

Responsibilities

• Organise and co-ordinate motor vehicle parts sales.
• Maximise sales volumes and maintain stock records.
• Ensure high-level customer satisfaction.

Skills

Customer Satisfaction

Communication

Organisation

Tools

MS Office

Job description

OurBelvedere depot requires an experienced Parts Sales Advisor.

The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone.

The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.

KEY OBJECTIVES:

• To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
• To maximise sales volumes and margins
• To accurately identify customer parts requirements
• To maintain parts stock and stock records
• To process parts orders efficiently
• To ensure the highest level of customer satisfaction
• To contribute to departmental compliance with company policies and industry guidelines
• To promote parts and Accessory sales
• Team working and communication with other departments

APPLICANT REQUIREMENTS:

• Previous experience within a similar parts sales position
• Current experience within a main dealership or motor factor is required
• Knowledge of Commercial vehicle Parts is an advantage.
• You must be a good communicator and have great customer satisfaction skills
• You must be organised and efficient.
• You must have a full manual driving licence