Parts Advisor- Belvedere

Htc Shoreham; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Htc Shoreham is seeking an experienced Parts Sales Advisor for their Belvedere depot. The role focuses on delivering professional service, coordinating parts sales, and ensuring high customer satisfaction. Ideal applicants will have a background in the motor industry, strong communication, and organisational skills.

Qualifications

• Experience within a main dealership or motor factor is required.
• Knowledge of Commercial vehicle Parts is an advantage.
• Organised and efficient with strong communication skills.

Responsibilities

• Organise and co-ordinate motor vehicle parts sales to meet requirements.
• Maximise sales volumes and margins while ensuring customer satisfaction.
• Maintain parts stock and efficiently process parts orders.

Skills

Customer satisfaction skills

Communication

Organisational skills

Education

Experience in parts sales

Full manual driving licence

Tools

Kerridge ADP

MS Office

Job description

OurBelvedere depot requires an experienced Parts Sales Advisor.

The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone.

The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.

KEY OBJECTIVES:

• To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
• To maximise sales volumes and margins
• To accurately identify customer parts requirements
• To maintain parts stock and stock records
• To process parts orders efficiently
• To ensure the highest level of customer satisfaction
• To contribute to departmental compliance with company policies and industry guidelines
• To promote parts and Accessory sales
• Team working and communication with other departments

APPLICANT REQUIREMENTS:

• Previous experience within a similar parts sales position
• Current experience within a main dealership or motor factor is required
• Knowledge of Commercial vehicle Parts is an advantage.
• You must be a good communicator and have great customer satisfaction skills
• You must be organised and efficient.
• You must have a full manual driving licence