Parts Advisor

Vertu Motors plc; Exeter; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a motivated Parts Advisor to join their dynamic team in Exeter. This role offers a competitive salary and a chance to excel in a supportive environment focused on personal development. You will engage with trade customers, manage parts enquiries, and identify sales opportunities while benefiting from extensive training and career progression. The company prides itself on investing in its employees, offering a range of perks including generous holiday allowances, discounts, and a share incentive scheme. If you have a passion for parts and sales, this is the perfect opportunity to advance your career!

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Experience in a similar parts advisor role within the motor industry.
• Ambitious with a determination to exceed sales objectives.

Responsibilities

• Handle trade parts enquiries and orders via phone and online.
• Identify parts accurately to meet customer sales requirements.
• Maximise upsell opportunities to grow sales figures.

Skills

Parts experience

Sales skills

Customer service

Communication

Job description

Bristol Street Motors Renault Exeter

Bristol Street Motors Renault Exeter have an exciting opportunity for a Parts Advisor to join our brilliant team!

We are offering a basic salary of £26,650 plus company benefits!

You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm.

We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include:

1. Dealing with incoming trade parts enquiries and orders via telephone and online platforms.
2. Accurately identifying parts to meet customer sales requirements.
3. Utilising all product promotions effectively to achieve specific targets set.
4. Identifying and maximising all upsell opportunities thereby growing overall sales figures.
5. Maintaining knowledge on new or updated parts through training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls, etc.

Ideally, for this role, you will have parts experience from a similar role within the motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the motor retailer who invests more in our colleagues' personal development than any other. If you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression, and a range of benefits you would expect from an employer of choice, which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.