Parts Advisor

Scania Nederland B.V.; Bristol; On-site; GBP 26,000 - 31,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking company for a Parts Advisor in Bristol. This role is pivotal in ensuring timely parts supply and delivering first-class customer service. You will build strong relationships with customers, manage stock effectively, and liaise with suppliers to meet operational needs. The company offers a competitive salary, generous holiday, and a comprehensive benefits package, including pension schemes and retail discounts. Join a supportive and inclusive culture that values individual growth and development, making this not just a job, but a career path filled with opportunities.

Benefits

In-house training

25 days holiday

Competitive employer pension

Retail discounts

Life insurance

Annual Company Success Payment

Qualifications

• Experience in customer service and parts supply.
• Ability to manage stock and conduct stock checks.

Responsibilities

• Build and develop relationships with customers, ensuring their requirements are met.
• Liaise with suppliers to ensure parts are ordered according to operational needs.
• Assist with delivery and collection of parts, ensuring proper documentation.

Skills

Customer Service

Organizational Skills

Communication Skills

Job description

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Working Hours: Rotating shift pattern Monday – Friday 06:00 – 14:30 | 14:00 – 22:00 | 1 in 5 Saturdays required.

Salary starting from £26,457 per annum plus an excellent benefits package.

• In-house training provided to support career progression
• 25 days holiday + public holidays which increase with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer-focused individual to join our Avonmouth branch. As a Parts Advisor, you will be an integral part of the team, responsible for timely and efficient parts supply, and the main point of contact for parts queries from customers and colleagues.

Key Responsibilities:
• Build and develop relationships with customers, delivering first-class service, pro-actively keeping customers updated, and ensuring their requirements are met.
• Liaise with suppliers to ensure parts are ordered according to operational needs.
• Assist with delivery and collection of parts, ensuring proper packaging and documentation.
• Help control the branch's stock profile.
• Conduct and oversee stock checks proactively.

If interested, please apply today.

Next steps:
1. Apply if you like this position.
2. A member of the Scania Recruitment team will contact you.
3. Successful candidates will be invited to speak with the hiring manager.

We support candidates' needs and offer adjustments during the application process. Contact our Recruitment Team for assistance.

Working for Scania is more than just a job; it’s about you. We offer a comprehensive employment package, including pension schemes, life insurance, incentives, and retail discounts.

We invest in colleague development with training and career growth opportunities worldwide.

Our culture is supportive and inclusive, valuing diversity, respect, and individual needs. We aim to create a family-friendly, inclusive environment where everyone can thrive.

Scania is committed to delivering exceptional products and services, guided by our core values: CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT.